0244 - IT Expert

Are you thinking about moving abroad The capital of Belgium Brussels is a fascinating place with stunning architecture and fascinating history packed into every street and alleyway. All of this is possible while working as an Incident Coordinator for a company specializing in delivering IT professionals all around Europe.

Want to take the next step and start this new adventure Take a look at this job position!

Position:

IT Expert

Responsibilities:

• Propose solutions by combining IT tools and business process refactoring or improvements based on an indepth understanding of a specific business domain (see skills).
• Possesses an indepth knowledge of the goals and desired objectives of the project.
• Support the implementation of information systems to meet identified business needs within agreed parameters of cost timescales and quality.
• Assistance in Business cases Vision documents Project Charters and Security Plans.
• Give proposals for project strategies planning definition of tasks and deliverables review of project deliverables quality control risk analysis and management status reports problem reporting and management systems follow up and organization.
• Estimate costs timescales and resource requirements for the successful completion of each project to agreed terms of reference.
• Prepare and maintain project and quality plans and tracks activities against the plan provide regular and accurate reports.
• Monitor costs timescales and resources used. Act where these deviate from agreed tolerances.
• Ensure that delivered systems are implemented within these criteria.
• Manage the change control procedure gaining agreement for revisions to the project from project sponsors. Provide effective leadership for the project team ensuring that team members are motivated and constantly developing their skills and experience.
• Provides progress reporting.
• Interacts and validates requirements with the business.
• Analysis of Business requirements.
• Documentation of Business requirements.
• Business model analysis.
• Business process analysis.
• Business processes modelling.
• Functional requirements and business case analysis.
• Creates maintains prioritizes and sequences the product backlog based on business value or ROI.
• Creates user stories and acceptance tests from themes and features granular enough for a single sprint.
• Is involved in the decisionmaking process related to user stories scheduling into sprints.
• Supports the team in charge of project activities and reviews their deliverables.
• Works within the agile process and supports decisionmaking regarding priority business value and functionality for all the work done by the agile development team.
• Participates in project planning daily standup meetings (SCRUM).
• May perform the role of Scrum master.
• Participates to retrospectives sprint and release planning demos and other Scrumrelated meetings.
• Reviews deliverable and demonstrable product version/software functionalities after every sprint.
• Organises live demonstration of the product at the end of the sprint.
• Facilitates the acceptance of the product by the business.
• Assists with internal & external communication by improving clarity & dissemination of information.
• Supports conception and organisation of user documentation for information systems.
• Supports conception and management of IS and ICT training.
• Guidance regarding the use of information systems.
• Assists with the management and followup of user requests.
• Assists with prioritization and resolution of defects/bugs.
• Participation in user service and project meetings.
• Participate in functional working groups and progress meetings.

Knowledge And Skills

• Ability to work autonomously managing his/her own workload independently providing status updates liaising with others and escalating issues as appropriate.
• Teamwork and leadership skills including the ability to work in a friendly organized and wellstructured manner and also under pressure.
• Excellent communication skills adaptable to audiences ranging from senior management to technical specialists.
• Strong interpersonal skills and ability to understand what each stakeholder wants and needs.
• Aptitude to foster positive relationships.
• Ability to prioritize efficiently and fast.
• Ability to give business and technical presentations.
• Ability to provide coaching and training.
• Ability to animate a community of practice.
• Ability to apply highquality standards.
• Strong analytical and problemsolving skills to help develop creative and practical solutions.
• Capability to prepare clear and wellstructured business and technical documents and
• presentations.
• Ability to participate in technical meetings.

Specific Expertise

• Excellent knowledge and proven professional experience in the customs policy domain esp. in the areas of mutual administrative assistance (Council Regulation (EC) 515/97) IPR infringements and cash control (Regulation (EU) 2018/1672).
• Excellent knowledge of and proven professional experience in business process management for large multinational organizations.
• Excellent knowledge and proven professional experience in business process modelling in BPMN.
• Excellent knowledge and proven professional experience in requirements analysis for big data systems.
• Excellent knowledge and proven professional experience in UML and analysis/modelling tools and techniques (use case diagrams activity diagrams sequence diagrams entity relationship diagrams).
• Excellent knowledge of and proven professional experience with the EDIFACT and X12 standard.
• Excellent knowledge of and proven professional experience with REST web services.
• Excellent knowledge of and proven professional experience with OpenAPI specifications.
• Excellent knowledge of and proven professional experience with markup languages (XML and YAML).
• Excellent knowledge of and proven professional experience with the JSON format.
• Excellent knowledge and proven professional experience in the analysis of messages (EDIFACT X12 and XML).
• Excellent knowledge of and proven professional experience with MongoDB.
• Excellent knowledge of and proven professional experience with ElasticSearch.
• Excellent knowledge and proven professional experience in test definition with Gherkin.
• Excellent knowledge and proven professional experience in Agile methodology Scrum Management and Lean Agile.
• Excellent knowledge and proven professional experience with applying the DevOps methodology.
• Excellent knowledge and proven professional experience in the use of Atlassian collaborative tools (Confluence and Jira).
• Excellent knowledge and proven professional experience in the use of Microsoft Office applications (Teams SharePoint Outlook Visio Project PowerPoint Word and Excel).
• Excellent knowledge and proven professional experience in the facilitation of meetings.
• Excellent knowledge and proven professional experience in performing trainings and workshops.

Certifications & Standards

• Certified Scrum Product Owner and/or Certified Scrum Master
• Scaled Agile Framework (SAFe) certification

Languages

• English C1 MANDATORY
• French C2 German B1 would be an asset

Education

Masters level or 5 years of higher education.

Location

Brussels: Onsite remote in a nearsite location allowing to reach the clients premises in Brussels within 2 hours by land.