Job Summary
About ClickHouse
Recognized on the 2025 Forbes Cloud 100 list ClickHouse is one of the most innovative and fast-growing private cloud companies. With more than 3000 customers and ARR that has grown over 250 percent year over year ClickHouse leads the market in real-time analytics data warehousing observability and AI workloads.
The companys sustained accelerating momentum was recently validated by a $400M Series D financing round. Over the past three months customers including Capital One Lovable Decagon Polymarket and Airwallex have adopted the platform or expanded existing deployments. These customers join an established base of AI innovators and global brands such as Meta Cursor Sony and Tesla.
Were on a mission to transform how companies use data. Come be a part of our journey!
ClickHouseはリアルタイム分析のための世界最速のオープンソース列指向データベースを開発している企業です日本市場での事業拡大にあたり日本およびAPJ地域のお客様に対してClickHouseの顔となっていただけるバイリンガル日本語英語のテクニカルサポートエンジニアを募集しています
業務内容
- サポートチケット対応オンコール対応コミュニティサポートなどカスタマーサポート業務全般をご担当いただきます
- Go-To-Marketチームと連携しPOC(概念実証)を含むプリセールスポストセールスの技術支援を行います
- 東京のお客様先への訪問対応不定期
- 日本市場拡大に向けたドキュメントトレーニング資料ナレッジベースの整備
- 日本における新しい市場でのサポート体制構築に携わっていただきます立ち上げメンバーとしての役割です)
求めるスキル経験
- テクニカルサポートTAMテクニカルアカウントマネージャーまたはソリューションエンジニアとしての実務経験
- OLAP/SQLデータベースクラウド/SaaSプラットフォームLinuxKubernetesに関する実務経験
- 日本語英語ともにビジネスレベルで堪能な方読み書き会話ともに
- 曖昧な状況でも主体的に動ける方 日本におけるサポート組織の初期メンバーの一人となります
あれば歓迎するスキル
- ClickHouseDruidTrino/Presto等のOLAPシステムに関する実務経験
- グローバルSaaS/データ企業の日本法人での勤務経験
Compensation
For roles based in theUnited States the typical starting salary range for this position is listed certain locations such as the San Francisco Bay Area and the New York City Metro Area a premium market range may apply as listed.
These salary ranges reflect what we reasonably and in good faith believe to be the minimum and maximum pay for this role at the time of posting. The actual compensation may be higher or lower than the amounts listed and the ranges may be subject to future adjustments.
An individuals placement within the range will depend on various factors including (but not limited to) education qualifications certifications experience skills location performance and the needs of the business or organization.
If you have any questions or comments about compensation as a candidate please get in touch with us at.
Perks
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 20 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US generous entitlement in other countries.
- A $500 Home office setup if youre a remote employee.
- Global Gatherings We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
Culture - We All Shape It
As part of a rapidly scaling start up you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture Learn more about our values here. Check out our blog posts or follow us on LinkedIn to find out more about whats happening at ClickHouse.
Equal Opportunity & Privacy
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Please seeherefor our Privacy Statement.
About Company
ClickHouse is a fast open-source column-oriented database management system that allows generating analytical data reports in real-time using SQL queries