Lead Tech Engineer (ServiceNow Max 70hr W2)

USC and GC only - No H1B OPT CPT at this time - 6 Months (Contract to hire)

The Tech Lead will tightly partner with the Product Manager of the pod to collectively enable successful product delivery - alignment of technical execution to achieve business goals and outcomes

o Anchors the technical integrity of the product guiding engineering decisions and feasibility

o Determines HOW the product will be built efficiently securely and scalably

o Leads architectural decisions code quality and engineering best practices

• Architectural decisions should be made based on standards and guidance provided by Data Solutions Architect(s)

o Owns technical delivery and quality

o Supports technical team growth removes technical blockers and ensures engineering velocity

Includes but is not limited to:

o Day-to-day technical execution with team/pod

o Team Guidance in Breaking Down the Work

• Support in translating high-level requirement into technical tasks and stories
• Assess complexity effort
• Collaborates with engineers and technical resources other teams
• Includes Entire Vendor Domain:
• Back-end Infrastructure/MDM/Data Pipelines/etc
• Service Now Internal/External requirements
• Dev-Ops requirements
• Cross-functional Requirements (S4/Adams/SSO/etc)

o Oversees Spike work

o Oversees proper technical documentation in Confluence 

o Define and enforce technical standards best practices arch guidelines

o Design and define Vendor Enterprise Architecture (end-to-end) in partnership with the Data Solutions Architect(s)

o Close partnership with Dev-Ops to ensure work is scoped and meets requirements

o Will also pick-up work/stories/tasks (50% of time hands-on-keyboard) 

o Scalability Security and Performance - Technical Roadmap

o Mitigating technical debt

o Identify and mitigate technical risks or bottlenecks in development

o Defect Triaging and troubleshoot critical issues and guide resolution

o Perform code reviews UAT Testing Plans ensure robust testing

o Drive continuous integration best practices

o Support team growth and support

o Identify and surface gaps in resources (expertise and quantity) 

Service Now Developer (Service Now Implementation)

Develop and customize ServiceNow applications using Service Now primary scripts

Create and configure workflows UI Policies business rules client scripts and scheduled jobs 

Design and implement forms and request fulfillment workflows

Develop custom portals and UI/UX components

Integration &; API Development

• Integrate ServiceNow with third-party applications

• Develop and maintain custom integrations
• Work with cross-functional technical stakeholders on integration requirements

Identity Access Management/RBAC Management

Testing and Deployment

Administration; Maintenance -  security configurations and user administration

Maintenance - Platform upgrade and other instance management

Monitoring system performance and troubleshooting issues

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Contract