[BD] Senior IT Product Business Analyst

Build the Future of Intelligent Workflows Platform

We are building a next-generation enterprise workflow platform used by 500000 users globally. Built on modern Low-Code / No-Code technologies and evolving toward AI-native workflows powered by automation and GenAI this platform supports critical business operations at global scale.

We are looking for a Senior Product Business Analyst who combines product thinking business analysis capability customer-centric mindset and execution excellence to help shape scalable enterprise solutions. This role goes beyond traditional requirement documentation you will help drive product direction execution and real business impact.

What You Will Do

Product Analysis & Delivery

• Collaborate with Product Managers and Engineering teams to translate product vision into execution-ready requirements
• Define user stories acceptance criteria and workflow/process designs
• Manage backlog quality prioritization and requirement clarity
• Ensure requirements are scalable testable and outcome-focused

Product Discovery & Improvement

• Analyze existing platform features workflows usage data and user behaviors
• Identify opportunities to simplify improve optimize or retire legacy workflows
• Support design thinking workshops and product discovery activities
• Translate business insights into next-generation product capabilities

Customer & Stakeholder Engagement

• Work closely with global stakeholders to understand business needs user pain points and operational challenges
• Partner with Product Managers Engineering UX/UI and Operations teams across delivery lifecycle
• Facilitate requirement reviews validation sessions and UAT activities

Technical & AI Product Collaboration

• Collaborate with engineering teams on APIs integrations enterprise applications and workflow automation
• Support AI-driven workflow initiatives including intelligent automation AI-assisted workflows and GenAI-enabled user experiences
• Contribute to scalable secure and maintainable product design

Qualifications :

Experience & Product Mindset

• 10 years of experience in IT Business Analysis Product Analysis or product-focused roles
• Strong experience with enterprise platforms workflow/process automation and complex system design
• Proven ability to work in large-scale global product environments
• Product-oriented mindset with the ability to turn ambiguity into clear scalable solutions
• Strong analytical thinking execution discipline and customer-centric approach
• Proactive ownership-driven and solution-oriented

Technical & AI Readiness

• Good understanding of system architecture APIs integrations and enterprise applications
• Experience with Low-Code / No-Code platforms is a strong advantage
• Exposure to AI/ML or strong interest in AI-driven product transformation
• Comfortable working in AI-assisted product delivery environments

Collaboration & Communication

• Excellent communication in both English & Vietnamese stakeholder management and facilitation skills
• Proven experience working in global cross-functional teams
• Strong alignment collaboration and storytelling capability
• Comfortable working in Agile environments with high ownership

Nice to Have

• Experience with workflow or approval platforms
• Exposure to large-scale platform migration initiatives
• Certifications such as CBAP PMI-PBA Agile or Scrum methodologies 

Additional Information :

• Working in one of the Best Places to Work in Vietnam and Top 30 of the Most Innovative Companies all over the world
• Join in a dynamic and fast-growing global company (English-speaking environment) with opportunity to work in global projects and being a part of innovation team contributing initiative ideas to the hi-tech world
• Flexible working hours
• 100% offered salary and mandatory social insurances in 2-month probation
• 13th-month salary bonus
• Lunch and parking allowance
• Premium health insurance for employees

Remote Work :

No

Employment Type :

Full-time