Network Registration and BIN File Oversight (NRBO) Client Ops Analyst
Cebu - Philippines
Department:
Job Summary
Join our dynamic group where your expertise strengthens client outcomes and operational excellence.
As a Client Operations Analyst within the Network Registration and BIN File Oversight team you ensure accurate registration processes and strong controls that support our clients success. You partner across teams to evaluate monitor and maintain high-quality data and documentation. You help uphold standards that protect our business and clients while identifying process improvements. You work in a collaborative growth-oriented environment where your contributions drive measurable results.
Job Responsibilities
Serve as the subject matter expert on BIN file oversight and registration requirements.
Evaluate and monitor BIN files to ensure adherence to standards and control expectations.
Compile reconcile and maintain accurate confidential documentation and data for audit readiness.
Provide timely and precise information throughout network registration processes.
Research applicable regulatory and network requirements and translate them into operational guidance.
Collaborate with cross-functional partners to resolve issues and drive consistent client experiences.
Prepare and present clear reports and metrics for internal and external stakeholders.
Lead or support initiatives that streamline operational processes and strengthen controls.
Stay current on industry trends and mandates to anticipate and address process impacts.
Identify and remediate process gaps related to policies and procedures end to end.
Communicate status risks and recommendations to stakeholders with clarity and
Required Qualifications Capabilities and Skills
Demonstrated attention to detail with strong time management and follow-through.
Proven problem-solving and analytical skills with the ability to balance multiple priorities.
Experience collating reconciling and reporting large data sets with high accuracy.
Ability to evaluate documentation for completeness and compliance with defined standards.
Strong client focus with a commitment to a sound control environment.
Effective verbal and written communication skills to influence and collaborate across teams.
Ability to monitor and analyze performance metrics in real time and cumulatively to drive actions.
Ability to prioritize multiple complex deliverables in a fast-paced environment.
Ability to articulate risks and issues and explain business impact and remediation options.
Foundational knowledge of payments compliance quality operations legal or risk domains.
Preferred Qualifications Capabilities and Skills
Bachelors degree relevant training or equivalent work experience.
Experience in merchant acquiring or payments operations.
Advanced written and verbal communication skills for executive-ready materials.
Proficiency with presentation tools to develop clear reports graphs and analytics.
Extremely analytical with superior Excel/Access knowledge
Strong analytical capability to interpret complex data and inform decisions.
Additional Information:
- Shift Schedule: Night Shift
Work Setup: Hybrid
In partnership Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview applications will be acknowledged.
Required Experience:
IC
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more