Sales Coordinator

What youll do...

As the Sales Coordinator you will support the commercial team across three properties: Hyde Mexico City Reforma Mama Shelter Roma and Mondrian Mexico City Condesa. You will play a key role in ensuring the smooth coordination of sales activities administrative processes client follow-up reporting and internal communication to help drive revenue performance across all market segments.

You will work closely with the Director of Sales Sales Managers Revenue Marketing Reservations and Operations teams to ensure that sales initiatives are executed efficiently and in alignment with brand and business objectives.

Key Responsibilities

• Support the sales team in the coordination and execution of daily sales activities across all three properties.
• Assist in preparing updating and compiling information for the strategic sales plan monthly SMART goals annual goals forecasts sales reports and other commercial documents as required.
• Maintain accurate client account and activity information in the appropriate systems and databases.
• Coordinate sales presentations site inspections property tours client meetings and familiarization visits.
• Prepare proposals contracts client communications and follow-up materials under the guidance of the sales team.
• Support the team in tracking leads opportunities pending follow-ups and confirmed business.
• Assist with prospecting activities including database updates market research lead sourcing and account mapping.
• Coordinate internal communication with Reservations Revenue Marketing Finance and Operations to ensure client requests and confirmed business are properly handled.
• Support the preparation of customer call reports business review materials sales meeting presentations and other commercial updates.
• Maintain product knowledge at all times including room types meeting spaces F&B offerings rate structures packages promotions and brand differentiators.
• Demonstrate working knowledge of hotel systems including CRS GDS PMS sales platforms and reporting tools as applicable.
• Assist in identifying need periods market opportunities and potential sales actions based on team direction.
• Coordinate travel arrangements sales trips trade show participation client events and industry activities when required.
• Support the organization and execution of sales blitzes networking activities client events and promotional initiatives.
• Ensure timely and professional responses to client inquiries requests for information and internal follow-ups.
• Maintain organized digital and physical files for contracts proposals client correspondence and sales documentation.
• Track production room nights revenue activities and other sales KPIs as requested by the commercial leadership team.
• Represent the hotel professionally in client-facing interactions events and community or industry activities when required.
• Participate as a team player with other key departments and leadership members.
• Be a role model for collaboration organization service culture and brand standards.
• Perform any other reasonable duties as assigned by the supervisor or manager.

Qualifications :

About You...

• You have previous experience in sales sales coordination sales administration or a related commercial role preferably within an upscale lifestyle or hospitality brand.
• You have 1 to 2 years of experience in a similar role within hotels travel agencies groups events reservations or commercial departments.
• You are proficient in Microsoft Office Suite particularly Excel PowerPoint and Outlook.
• You have knowledge or familiarity with hotel and sales systems such as PMS CRS GDS CRM platforms sales tools and reporting systems.
• You have excellent interpersonal skills and the ability to work in a fast-paced team-oriented environment.
• You are highly organized structured and detail-oriented.
• You are able to manage multiple tasks priorities and projects at the same time.
• You can work independently take initiative and demonstrate sound judgment.
• You communicate effectively with different teams levels and areas of the business.
• You are able to handle confidential information with discretion and professionalism.
• You execute. You get things done. You follow up and solve problems.
• You have a keen eye for detail and stay on top of every project.
• You are a strong multitasker with excellent organizational skills.
• You bring a positive attitude energy and enthusiasm to support the success of the commercial team.
• You are humble collaborative and understand that there is no room for egos or drama.
• You have the flexibility to work a varied schedule including weekends evenings and holidays when the operation or events require it.
• Fluency in English and Spanish is preferred.

Additional Information :

Whats in it for you...

• The opportunity to embark on an exciting career in a company that is taking off!
• Ennismores values and fast-growing environment
• Lots of opportunity to progress and switch it up as part of a global family of brands.
• The opportunity to be yourself and collaborate with other bright minds in an open and innovative culture that values creativity
• The opportunity to challenge the norm and work in a rewarding environment building global brands
• Learning opportunities to broaden your skillset and development that helps you think make and thrive at work

Remote Work :

No

Employment Type :

Full-time