Product Delivery Manager Client Onboarding and Documentation
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Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Description
Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes manage dependencies and liaise with stakeholders as part of a team at the forefront of innovation.
As a Product Delivery Manager in Client Onboarding and Documentation you work to enhance and optimize the way products are delivered to customers. As a key member of the team you create solutions and efficiencies that enable successful implementations in an expedient and organized way.
This role is primarily to support CO&D as a client of the CEM (Common Entitlements Module) product and additionally delivery management support for KYC products for both client (CDD LDD) and document (Captis iSearch) domains
Job responsibilities
- Leads end-to-end product delivery processes including intake dependency management release management product operationalization delivery feasibility decision-making and product performance reporting while escalating opportunities to improve efficiencies and functional coordination
- Leads the completion of change management activities across functional partners and ensures adherence to the firms risk controls compliance and regulatory requirements
Effectively manages timelines and dependencies while monitoring blockers ensuring adequate resourcing and liaising with stakeholders and functional partners
Required qualifications capabilities and skills
- 5 years of experience or equivalent expertise in product delivery or a relevant domain area
- Demonstrated ability to execute operational management and change readiness activities
- Strong understanding of delivery and a proven track record of implementing continuous improvement processes
- Experience in product or platform-wide release management in addition to deployment processes and strategies
- Strong knowledge of Jira including advanced filters and dashboards and using automation
- Implementing automation using Alteryx and Tableau or similar tools
- Good presentation skills using tools such as PitchPro and Lucid
Required Experience:
Manager
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
