Personal Assistant

Waldorf Astoria London - Admiralty Arch is seeking a Personal Assistant to join the pre-opening team for this highly anticipated new luxury hotel opening later this year.

This is a unique opportunity for an experienced luxury hospitality leader to join the founding team and help shape the guest experience at this landmark hotel.

Located at the end of The Mall opposite Buckingham Palace Waldorf Astoria London Admiralty Arch will feature 100 elegant rooms and suites and 17500 sqft of private residences. The hotel will open with two signature restaurants - Coreus by Clare Smyth and Café Boulud by Daniel Boulud - bringing together two of the worlds most celebrated Michelin-starred chefs. Guests will also enjoy a world-class spa state-of-the-art fitness facilities and a collection of grand event spaces including a ballroom for up to 320 guests.

Waldorf Astoria Hotels & Resorts is Hiltons flagship luxury brand known for its timeless elegance iconic properties and sincerely elevated service that delivers bespoke once-in-a-lifetime experiences in the worlds most sought-after destinations.

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKs #1 GREAT PLACE TO WORK 2026
Proudly voted by our Team Members

A World of Rewards

Competitive annual salary

Complimentary nourishing meals provided while on duty

Exceptional development programmes designed to support and accelerate your growth at every stage

Opportunities to make a meaningful impact through our industryleading Corporate Responsibility initiatives

Team Member Travel Programme offering exclusive discounted stays and 50% off food & beverage

High street savings through Perks at Work

28 days holiday including bank holidays rising to 33 days with length of service

We are looking for hospitality professionals who are passionate about delivering an exceptional fives star guest experience consistently upholding the worldclass service standards recognised by Forbes.

What will I be doing

As a Personal Assistant you will ensure the seamless administration of the Executive Office providing confidential proactive and highly organised support to the General Manager while upholding the highest standards of professionalism and discretion.

In this role you will act as a trusted extension of the General Manager ensuring executive priorities are managed efficiently and with impeccable attention to detail. Your responsibilities will include performing the following duties to the highest luxury hospitality standards:

Support the General Manager with all aspects of expatriate recruitment coordinating work visa and permit applications and maintaining confidential expatriate files including contracts leave and travel records

Compile prepare and submit management and executive reports accurately and within agreed timelines

Attend key leadership meetings including OMM and Executive Committee meetings recording precise minutes and overseeing accurate translation and distribution where required

Monitor Executive Office administrative standards to ensure full compliance with corporate and brand guidelines

Manage the prompt translation circulation and tracking of government and regulatory communications ensuring all obligations are met

Supervise the daily activities of Executive Office secretarial support reviewing performance standards and facilitating appropriate training or coaching where required

Coordinate special reservation and guest requests received through the Executive Office with discretion and efficiency

Undertake additional executive support duties as assigned by the General Manager

What are we looking for

A Personal Assistant within Hilton brands demonstrates exceptional professionalism organisational excellence and absolute discretion while supporting senior leadership. To succeed in this role you will bring the following experience and attributes:

A minimum of five years relevant experience preferably within a medium to large hotel environment with at least three years in a comparable executive support role

Strong understanding of hotel operations corporate processes and administrative best practice

Advanced proficiency in Microsoft Word Excel PowerPoint Outlook and standard office technologies

Excellent communication interpersonal and stakeholdermanagement skills

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

A degree in Business Administration or related discipline (or equivalent professional experience)

Professional certification in secretarial executive support or administrative disciplines

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

EOE/AA/Disabled/Veterans