JIRA Integration Specialist (AVR Automation)

Job Title: JIRA Integration Specialist (AVR Automation)
Location: Irving TX Iselin NJ Charlotte NC
Setting: Onsite (3 Days onsite role)
Type: Long Term Project

Role Purpose:

The JIRA Integration Specialist is responsible for automating and managing AVR to JIRA ticketing and workflow integration enabling seamless creation synchronization and lifecycle management of application security vulnerabilities from ServiceNow AVR into JIRA. The role ensures consistent auditable workflows that support AppSec migration automation and compliance execution.

Key Responsibilities:

• Implement and support AVR to JIRA automation for security defect ticket creation updates and closure.
• Configure JIRA workflows issue types fields and automation rules to align with AppSec vulnerability lifecycle and compliance requirements.
• Ensure accurate bi directional status updates between ServiceNow AVR and JIRA where applicable.
• Support Vulnerability Operations and engineering teams to ensure timely visibility and tracking of AppSec findings.
• Troubleshoot integration workflow and data sync issues across AVR and JIRA.
• Provide inputs to governance reporting and dashboards derived from JIRA ticket data.
• Operate strictly within SOW scope (no remediation development or custom reporting).

Experience & Skills:

• 4 7 years of experience in JIRA administration workflow automation or integration roles.
• Hands on experience with ServiceNow AVR and JIRA integrations or security/defect management tooling.
• Strong knowledge of JIRA workflows automation issue schemas and dashboards.
• Familiarity with Application Security vulnerability management processes.
• Strong coordination skills working with security engineering and operations teams.