Dutch speaking Customer Advisor part-time

Location: Portugal - work from home

Role: Dutch speaking Customer Advisor (Part-time)

Salary: Pro-rata of full-time salary package 1309 euro gross per month

Working Hrs: Possibility to work 20 25 or 30 or 40 hours a week

Availability for part-time hrs is: Monday till Friday between 6.00h - 19.00h (you would need to be fully available within this timeframe
- training around 2 weeks is full time)

As a Customer Support Advisor you will provide high-quality customer assistance related to infrastructure and mobility services. You will manage customer enquiries across multiple communication channels ensuring accurate information efficient problem resolution and a positive customer experience.

Key Responsibilities

• Handle customer enquiries via telephone email and/or chat ensuring accurate and professional responses
• Provide clear information and support related to the client’s products and services
• Manage customer cases efficiently following internal procedures and quality standards
• Accurately document interactions and updates in internal systems

Requirements

• Excellent communication skills in Dutch and English
• Customer-focused and service-oriented approach
• Comfortable using multiple digital systems and tools
• Ability to handle telephone email and chat interactions
• Reliable adaptable and quick to learn

About Talingual

As a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV identifying your strengths as a candidate discussing your preferences with you preparing you for interviews and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way. See more at