Help Desk II
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Job Location:
Washington, AR - USA
Monthly Salary:
Not Disclosed
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Brief Overview of Position:
Strategic Operations Solutions Inc. (STOPSO) is seeking a candidate for the role of Helpdesk II serving a military customer.
The Helpdesk II technician provides support to end users on a variety of issues to include identifying researching and resolving technical problems. They respond to telephone calls email and personnel requests for technical support. The Helpdesk II technician documents tracks and monitors the problem to ensure a timely resolution and has knowledge of commonly-used concepts practices and procedures such as trouble ticket systems troubleshooting active directory etc. They rely on instructions and pre-established guidelines (SOPs) to perform the functions of the job.
Required Qualifications:
- Associates degree or equivalent
- SECRET Clearance
Required Experience:
- Four (4) years of IT support experience
We are an equal opportunity employer and do not discriminate based on protected characteristics.
About Company
STOPSO is an IT Strategy and Management Consulting Firm. We are an experienced contractor to the U.S. Government, Local and State Government, and Enterprise companies.
