Assistant Director of Event

• Lead mentor and manage the Event Sales and Services teams including recruitment onboarding performance management and professional development 
• Build a motivated cohesive and servicefocused team through coaching and ongoing training 
• Develop and implement strategies to achieve or exceed catering revenue goals through effective forecasting budgeting and yield management 
• Maximize profitability through strategic evaluation of business opportunities optimal function space utilization and careful management of catering mix and room rental revenue. 
• Collaborate with the Director of Sales & Marketing on annual business planning budgeting performance metrics and targeted marketing initiatives 
• Identify market trends competitive insights and client feedback to adjust sales approaches and maintain a strong competitive position 
• Build and maintain strong client relationships from inquiry through postevent followup ensuring personalized luxury service and encouraging repeat and referral business 
• Conduct site inspections client meetings and sales presentations as needed 
• Ensure the timely creation and accurate distribution of event orders conference agendas contracts and detailed event resumes 
• Ensure function rooms and event spaces are maintained to luxury standards and prepared for all meetings and events 
• Partner closely with Culinary and Operations to design customized menus and elevated event solutions  
• Develop implement and uphold departmental SOPs ensuring seamless communication between sales and operations teams 
• Participate in key hotel meetings and represent the Events & Catering department within the hotel and local community 
• Collaborate with Marketing on targeted promotions campaigns and brandbuilding initiatives for catering and group business 
• Prepare and manage departmental budgets forecasts and reporting 
• Support broader hotel initiatives and assist in overall management responsibilities
• Ensure compliance with hotel standards policies and procedures 
• Other duties as assigned

Qualifications :

• Previous experience in a senior event services leadership role in a luxury hotel required
• Demonstrated track record of successfully planning and executing events with meticulous attention to detail
• Ability to prioritize guest needs maintaining composure and professionalism in all interactions while ensuring exceptional service delivery
• Strong interpersonal and communication skills to liaise with clients vendors sponsors and internal stakeholders
• Proficiency in Sales & Catering software Property Manager Systems (preferably Opera Cloud) and Windows-based applications
• Extensive experience in Food & Beverage operations with a broad understanding of culinary and service aspects
• A degree in Hotel/Restaurant Management or a related discipline is considered an asset

Additional Information :

• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.

Remote Work :

No

Employment Type :

Full-time