AI Engineer – Agent Platform VAGA EXCLUSIVA PARA PCD
Job Summary
Position Overview
We are building an internal AI Agent Platform for Oracle LATAM focused on automating commercial processes such as outreach lead qualification and campaign execution across channels like WhatsApp and other digital platforms.
We are looking for an AI Engineer to work in a hands-on capacity responsible for developing deploying and optimizing AI agents within the platform. This role combines technical development with execution working closely with business and technical teams to deliver real business impact.
Required Qualifications:
- Bachelors degree in Computer Science Engineering or related field (or equivalent experience)
- Experience with Python or JavaScript
- Experience working with REST APIs and system integrations
- Experience with AI/LLMs (e.g. OpenAI or similar technologies)
- Experience with chatbots conversational flows or automation systems
- Strong troubleshooting and debugging skills
Advanced English
Spanish (desirable)
Preferred Qualifications:
- Experience with frameworks such as LangChain or LangGraph
- Experience with messaging platforms (e.g. WhatsApp APIs Twilio Parlant)
- Experience with cloud platforms (OCI AWS etc.)
- Experience with automation in sales marketing or customer engagement
Professional Competencies:
- Proactive and self-driven
- Ability to work under pressure in a fast-paced environment
- Resilient and adaptable to constant changes
- Strong sense of ownership and accountability
- Pragmatic mindset with focus on execution
- Good communication skills (technical and non-technical stakeholders)
Additional Information:
- High-visibility project within Oracle LAD
- Opportunity to work on real AI Agent implementations (not only POCs)
- Direct impact on business outcomes and revenue generation
- Dynamic and evolving environment requiring flexibility and speed
Responsibilities
Key Responsibilities:
- Develop AI agents end-to-end including conversational flows logic and integrations
- Implement and optimize prompts scripts and agent behavior
- Integrate agents with APIs (e.g. WhatsApp CRM systems internal data sources)
- Execute internal testing validate flows and support go-live activities
- Monitor and troubleshoot agent performance in production
- Continuously improve agent performance (conversion rates response quality)
- Support campaign execution and automation initiatives
- Contribute to standardization and scalability of the AI Agent Platform
- Collaborate with business marketing and engineering teams
Qualifications
Career Level - IC2
Required Experience:
Unclear Seniority
About Company
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when eve ... View more