Billing Coordinator Greensboro, NC

Were hiring a Medical Billing Coordinator to join our Ball DermPath team in Greensboro NC. This is an on-site high-volume administrative billing support role ideal for someone who is highly detail-oriented comfortable with repetitive processing work and enjoys structured task-driven responsibilities.

This position supports daily billing operations through charge entry payment posting patient account maintenance insurance-related account updates and billing support functions. While the role includes some follow-up on unpaid accounts the position is primarily focused on high-volume administrative billing support documentation processing and data entry.

This is a strong opportunity for candidates with medical office administrative experience billing support experience insurance verification exposure or healthcare front desk experience

looking to grow within healthcare operations.

Schedule: Monday-Friday 8:00 AM - 4:30 PM
Location: On-site Greensboro NC

Responsibilities

• Enter patient charges accurately into the billing system (ModMed)
• Process commercial insurance and patient payments
• Review account information for accuracy and update patient demographics insurance details and billing records as needed
• Support accounts receivable follow-up by reviewing unpaid claims and assisting with claim resolution workflows
• Make outbound calls regarding patient balances and payment follow-up
• Answer patient billing questions in a professional and courteous manner
• Assist with high-volume billing documentation processing including organizing and handling billing-related paperwork
• Escalate unresolved billing issues or account concerns to leadership as appropriate
• Maintain accuracy in repetitive detail-driven workflows with a strong focus on data integrity
• Operate standard office equipment including copier printer scanners and other administrative tools
• Perform other duties as assigned

Qualifications

• 1 year of medical office billing support revenue cycle patient access or healthcare administrative experience preferred
• Prior experience with charge entry payment posting insurance verification patient account follow-up or medical billing support is a plus
• Basic understanding of medical insurance processes and terminology preferred
• Familiarity with CPT and ICD-10 coding concepts is helpful but coding certification is not required
• Strong data entry accuracy and attention to detail
• Comfortable working in a fast-paced high-volume repetitive environment
• Strong organizational skills and ability to manage structured workflows efficiently
• Professional written and verbal communication skills
• Proficiency with standard office equipment and computer systems

Education

• High school diploma or GED required

Benefits (30 Hours Per Week)

• Medical Dental and Vision insurance (effective the 1st of the month following start date)
• Short-term and long-term disability coverage
• Company-paid Basic Life and AD&D insurance
• Voluntary benefits including employee spouse and child life insurance Critical Illness and Hospital Indemnity
• Paid time off
• Company-paid holidays
• Retirement savings plan
• Employee discounts on cosmetic services and products