Commercial and Operations Manager FMCG
Gqeberha - South Africa
Job Summary
Duties & Responsibilities
Job Position: Commercial and Operations Manager - FMCG
Ref: 5227
Location: PE / Gqeberha / Cape Town
Salary: R720000 to R1.2 million per annum CTC commensurate with experience and qualification incentives and benefits
Qualifications / Requirements:
- Bachelors Degree in Business Commerce Sales Marketing or related field
- Leadership or commercial management qualifications advantageous
- 8 to 10 years in FMCG commercial operations
- Proven leadership of national or multi-regional sales teams
- Strong grasp of distribution and route to market models
- Experience managing senior leadership personnel
- Demonstrated success in driving commercial growth
- Experience in operating across Southern African markets advantageous
- Willing to travel national and regional
- Required competencies:
- Strong commercial and financial acumen
- Strategic leadership capability
- High discipline and accountability
- Strong operational understanding
- People leadership and coaching ability
- Analytical and datadriven decision-making
- Strong communication and negotiation skills
- Systems thinking and process discipline
- High adaptability in fastpaced environments
Key Performance Areas:
Commercial strategy
- Develop and execute commercial strategy across Africa
- Lead long-term revenue growth and market expansion initiatives
- Identify new commercial opportunities partnerships and channels
- Oversee pricing strategy trade spend and promotional effectiveness
- Monitor competitor activity market trends and customer dynamics
Operational alignment
- Partner with operations logistics procurement and finance
- Improve cross-functional communication and collaboration
- Align commercial planning with supply chain capabilities
- Identify operational gaps and implement scalable processes
- Drive reporting accuracy and process discipline
Team development
- Build and maintain a high-performance commercial culture
- Ensure succession planning and talent development
- Drive accountability discipline and execution standards
- Assist in recruitment and organisational structuring
Sales leadership
- Lead and manage the National Sales Manager across all regions and territories
- Establish commercial KPIs structures and accountability frameworks
- Drive performance across direct and distributor channels in all three markets
- Ensure strong field execution merchandising and brand visibility
- Conduct regular performance reviews with National Sales Manager and regional leadership
Financial management
- Manage commercial budgets and profitability targets
- Analyse sales data and market trends for strategic decisions
- Oversee debtors management in collaboration with finance
- Contribute to annual budgeting and forecasting processes
- Ensure activities deliver sustainable profitable growth
Other KPAs
- Revenue growth
- Gross profit performance
- National sales target achievement
- Distribution growth and market penetration
- Execution standards across regions and territories
- Team performance and leadership development
- Debtors performance
- Operational alignment and process efficiency
- Customer retention and growth
- Commercial reporting accuracy
Desired Experience & Qualification
Salary: R720000 to R1.2 million per annum CTC commensurate with experience and qualification incentives and benefits
Qualifications / Requirements:
- Bachelors Degree in Business Commerce Sales Marketing or related field
- Leadership or commercial management qualifications advantageous
- 8 to 10 years in FMCG commercial operations
- Proven leadership of national or multi-regional sales teams
- Strong grasp of distribution and route to market models
- Experience managing senior leadership personnel
- Demonstrated success in driving commercial growth
- Experience in operating across Southern African markets advantageous
- Willing to travel national and regional
- Required competencies:
- Strong commercial and financial acumen
- Strategic leadership capability
- High discipline and accountability
- Strong operational understanding
- People leadership and coaching ability
- Analytical and datadriven decision-making
- Strong communication and negotiation skills
- Systems thinking and process discipline
- High adaptability in fastpaced environments
Key Performance Areas:
Commercial strategy
- Develop and execute commercial strategy across Africa
- Lead long-term revenue growth and market expansion initiatives
- Identify new commercial opportunities partnerships and channels
- Oversee pricing strategy trade spend and promotional effectiveness
- Monitor competitor activity market trends and customer dynamics
Operational alignment
- Partner with operations logistics procurement and finance
- Improve cross-functional communication and collaboration
- Align commercial planning with supply chain capabilities
- Identify operational gaps and implement scalable processes
- Drive reporting accuracy and process discipline
Team development
- Build and maintain a high-performance commercial culture
- Ensure succession planning and talent development
- Drive accountability discipline and execution standards
- Assist in recruitment and organisational structuring
Sales leadership
- Lead and manage the National Sales Manager across all regions and territories
- Establish commercial KPIs structures and accountability frameworks
- Drive performance across direct and distributor channels in all three markets
- Ensure strong field execution merchandising and brand visibility
- Conduct regular performance reviews with National Sales Manager and regional leadership
Financial management
- Manage commercial budgets and profitability targets
- Analyse sales data and market trends for strategic decisions
- Oversee debtors management in collaboration with finance
- Contribute to annual budgeting and forecasting processes
- Ensure activities deliver sustainable profitable growth
Other KPAs
- Revenue growth
- Gross profit performance
- National sales target achievement
- Distribution growth and market penetration
- Execution standards across regions and territories
- Team performance and leadership development
- Debtors performance
- Operational alignment and process efficiency
- Customer retention and growth
- Commercial reporting accuracy
Package & Remuneration
Salary: R720000 to R1.2 million per annum CTC commensurate with experience and qualification incentives and benefits
Required Experience:
Manager