Technical Business Analyst

LEVATE is hiring on behalf of one of our clients for a highly skilled Technical Solutions

Consultant to support cloud-based software implementations technical discovery solution design and business process analysis.
Internally this position functions as a Technical Business Analyst role focused on cloud software implementations solution design and technical project delivery.This is a highly collaborative and client-facing role that works closely with stakeholdersdevelopers QA teams consultants and project managers to help design and deliver scalable software solutions.

This is NOT a basic admin or documentation role.

We are looking for someone who combines:

strong technical understanding

Business analysis experience

systems thinking

consulting mindset

leadership and ownership

excellent communication skills

About the Role

This role goes beyond traditional business analysis.

You will help lead technical discovery solution design process mapping and

requirements gathering for cloud-based software projects and implementations.

You should be comfortable:

participating in client-facing discovery and pre-sales conversations

recommending scalable cloud-based software solutions

translating business needs into technical requirements

creating clear and detailed technical specifications

collaborating closely with developers QA teams and stakeholders

helping drive successful project outcomes with minimal oversight

The ideal candidate is proactive highly analytical detail-oriented and capable of thinking strategically about both business workflows and technical solutions.

What Youll Be Doing

Lead discovery and requirements gathering sessions with clients and stakeholders
Analyze existing business processes workflows and operational challenges
Translate business requirements into detailed functional and technical specifications
Participate in technical solution design and architecture discussions
Recommend scalable and efficient solutions based on the clients business needs
Create process maps workflows business requirements and implementation documentation
Work closely with developers QA testers consultants and project managers throughout the project lifecycle
Support cloud/SaaS software implementation and integration projects
Assist with fit/gap analysis and present solutions to business problems
Create and support QA testing plans validation processes and user acceptance testing
Help identify project risks inefficiencies and areas for improvement
Facilitate meetings and communicate effectively with both technical and non- technical stakeholders
Help coordinate project execution and ensure successful delivery outcomes
Provide thoughtful input into process improvements and best practices

Required Skills & Experience

Bachelors degree in information technology Computer Science Business

Engineering or a related field preferred

47 years of experience in Technical Business Analysis Solutions Consulting

Systems Analysis SaaS Implementations or related consulting environments

Strong experience working with cloud-based or SaaS software platforms

Experience working directly with software developers and technical teams

Strong understanding of system integrations APIs workflows and business

process mapping

Experience writing detailed business requirements and technical specifications

Experience participating in technical solution design discussions

Strong understanding of SQL databases (Microsoft SQL MySQL Oracle etc.)

Technical understanding of systems built with technologies such C# SQL APIs or similar

Experience with QA testing validation and test case creation

Excellent English communication skills (written and verbal)

Strong analytical and problem-solving abilities

Highly organized and detail-oriented

Ability to work independently and manage multiple priorities

Comfortable in client-facing environments and leading discussions

Strong interpersonal and collaboration skills

Nice to Have

Experience with CRM or ERP systems

SaaS implementation or consulting background

Experience with enterprise software implementations

Agile/Scrum experience

Experience with workflow automation tools

Exposure to AI tools and automation platforms

Experience working with distributed or offshore teams

Who Were Looking For

Were looking for someone who:

thinks systematically and strategically
communicates clearly and professionally
takes ownership of projects and outcomes
asks smart questions and challenges assumptions
can simplify complex technical concepts
works effectively with both clients and developers
is proactive resourceful and solutions-oriented
thrives in fast-paced and collaborative environments

This role is ideal for someone who enjoys solving business problems through technology and wants to work on meaningful software implementation projects with growing organizations.

Compensation

Competitive and based on experience.

How to Apply
To apply please submit:
1. Your resume
2. A short Loom or video introduction (23 minutes max) answering:
o Your experience in Technical Business Analysis or Solutions Consulting
o The types of systems/software projects youve worked on
o Your experience working with developers and clients
3. Your expected hourly rate in CAD
4. Your availability

Please include the words SYSTEM THINKER in your application subject line so we know you read the full posting.
Applications that do not follow instructions may not be considered.