Technical Field Engineer

Role Overview

We are looking for a hands-on and technically skilled Field Service Engineer to support the installation maintenance and operation of advanced X-ray and trace detection systems within a critical operational environment. This role focuses on ensuring equipment reliability system performance and compliance with operational standards while delivering high-quality technical support on-site.

Key Responsibilities

• Install commission and support X-ray and trace detection systems;
• Carry out preventive and corrective maintenance activities in accordance with technical procedures and standards;
• Respond to technical callouts and operate within a shift-based support model to ensure continuous service availability;
• Accurately complete service and non-conformance documentation;
• Ensure traceability and proper management of spare parts inventory;
• Act as the on-site technical representative maintaining strong and professional customer relationships;
• Collaborate with IT Specialists and PLC Engineers to support server setup and systems integration activities;
• Monitor and optimize system accuracy reliability and operational performance;
• Participate in technical projects and additional departmental activities when required.

Requirements

• Strong written and verbal communication skills;
• Availability to work in shift patterns (mandatory);
• Excellent troubleshooting and analytical problem-solving skills;
• Flexible and adaptable approach in changing operational environments;
• Ability to work independently and effectively under pressure;
• Eligibility to obtain security clearance for restricted operational sites.

Education & Technical Background

• Diploma in Electrical Engineering or equivalent technical qualification;
• Good command of English both written and spoken;
• General understanding of mechanical electrical hydraulic and electronic systems is considered advantageous.