Apac P2P Opl
Petaling Jaya - Malaysia
Job Summary
Welcome to Haleon. Were a purpose-driven world-class consumer company putting everyday health in the hands of just three years since our launch weve grown evolved and are now entering an exciting new chapter one filled with bold ambitions and enormous opportunity.
Our trusted portfolio of brands including Sensodyne Panadol Advil Voltaren Theraflu Otrivin and Centrum lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.
Now its time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose to deliver better everyday health with humanity at the heart of everything we do. It unites us inspires us and challenges us to be better every day driven by our agile performance-focused culture.
About the role
TheAsia PacificProcure to Pay Operations Performance Lead (APACP2P OPL) is accountable for overseeing andoptimizingP2P operational performance across theAPACregion ensuring delivery ofHaleonsenterprisecritical metrics such as DPO and POT within a SOXcontrolled environment. The role partners closely with the Global Process Owner to enhance tools implement automation reduce financial risk improve cash flow minimize revenue leakage and generate business value aligned withHaleonsambition to achieve worldclass performance.
TheAPACP2P OPL leads regional P2P operations through effective management of internal teams and the external BPO partners(Genpactand Sunrise) ensuringstrong performancegovernance aligned KPIs cost optimization and continuous improvement. The role drives operational excellence through crossfunctional collaboration with Procurement and Local Finance ownership of regional SLAs and escalation management. It also coordinates regional operations forums to provide transparent performance reportingfacilitateendtoend process improvements and oversee execution progress tracking and results realization across diverseAPAC
to stakeholders and local finance; enable discussionfor process improvementswith different organizations involved on O2C E2E processesandco-leadtheexecuteofthoseplans trackprogressand measure the results.
Role Responsibilities
Lead theAsia PacificProcure to Pay (P2P) organization ensuring consistent operational performance management aligned with global standards andobjectives.
Execute global Procure to Pay strategicobjectiveswithin theAPACregion including effective integration and alignment of the BPO organization with business goals.
Define implement and monitor KPIs and annual performance targets to measure and improve the effectiveness ofAPACP2P processes.
Analyze operational performance data toidentifyimprovement opportunities and drive corrective actions acrossAPACmarkets.
Chair and lead operational governance forumsprovidingactionable performance insights trend analysis and recommendations to regional leadership.
Drive strong crossfunctional collaboration across Finance Procurement Treasury and IT to enable seamless endtoend P2P operations.
Lead and support crossfunctional initiatives projects and transformation efforts to improve efficiency and process integration.
Partner with the Global Process Owner and Technology teams toidentifyand advance system enhancements automation and digital solutions for P2P.
Drive operational excellence by streamlining P2P processeseliminatinginefficiencies and promoting bestpractice sharing acrossAPACmarkets.
Ownfinancial managementforAPACP2P operations including budgeting forecasting cost control and resource optimization.
Ensure costeffective service delivery whilemaintainingrequired service quality and performance levels.
Support the design implementation and monitoring of internal controls to mitigate fraud errors and operational risk.
Foster a strong risk and compliance culture ensuring adherence to regulatory requirements and company policies acrossAPACP2P operations.
Ensure successful execution of regional P2P projects and process changes across allAPACmarkets.
Leading People
Always acting as a role modeloperatingupon ourHaleonCulture.
Promote career progression successionplanningand development of resources in the organization.
Foster a collaborative and results-driven team culture.
Directly and indirectly manage teams setting stretchobjectives driving performance and defining the strategic direction.
Support the team in the creation and execution of development plans to upskill and support career progression withinHaleon.
Embed and rolemodeltheHaleonculture and behaviors.
Be an ambassador for Global Finance Services (GFS)
Why you
Basic Qualifications:
Minimum 12 years of relevant experience.
P2P/APsubject matterexpertisewith strong process improvement experience.
SAPexperiencein a ProcuretoPay/Finance/Operations context.
Experience working in a large global organization.
Experience ofmanaging enterprise level processes and/or systems.
Ability to influence and challenge stakeholders at various levels.
Experience working in cross-functional teams.
Understanding ofprocess simplification andstandardisationand proven experience in process roll-out.
Good knowledge of process design lean sigma/six sigma or equivalent
Fluent English communication skillsableto articulate complex concepts influence stakeholders and present performance insights at all levels.
Handson leader with strong execution focus able to engage deeply in operational details performance management and problemsolving whilemaintainingan enterprise and strategic perspective.
Ability to workin culturallydiverse teams and reconcile cultural differences.
Demonstrated process improvement skills.
Ability to communicate and work with both business and operations to ensure delivery of desired process outcomes.
End to endmindset and approach to process improvement.
Disciplined robust organization skills ability to plan & manage workload.
Sustaining energy and well-being building resilience in teams.
Ability to translate strategy into actionwitha compelling narrative motivating others settingobjectivesand delegation.
Preferred Qualifications:
Knowledgeable inFMCGindustry.
Broad knowledge across P2P end-to-end processes.
Experience ofworking with outsourced BPO providers.
Experienced in Changemanagementandlarge scalebusiness transformation.
Demonstrable experience toanalyse design and execute standard business processes andidentification ofefficiencies/improvements.
Knowledge of role design/segregation of duties and internal control requirements.
Knowledge ofadditionalAPAC regional languages ( Japanese Korean Thai Bahasa Hindi or similar) is a plus.
Location this role is based in: Plaza 33 Petaling Jaya - Selangor
Job Posting End Date
Equal Opportunities
Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture where different backgrounds and views are valued and respected all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. Its important to us that Haleon is a place where all our employees feel they truly belong.
During the application process we may ask you to share some personal information which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development refinement and execution of our inclusion and belonging programmes that are open to all Haleon employees.
The personal information you provide will be kept confidential used only for legitimate business purposes and will never be used in making any employment decisions including hiring decisions.
Adjustment or Accommodations Request
If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process please let your recruiter know by providing them with a description of specific adjustments you are requesting. Well provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.
Note to candidates
The Haleon recruitment team will contact you using a Haleon email account (@). If you are not sure whether the email you received is from Haleon please get in touch.
About Company
About us We are a science-led global healthcare company with a special purpose: to help people do more, feel better, live longer. We have 3 global businesses that research, develop and manufacture innovative pharmaceutical medicines, vaccines and consumer healthcare products.