Clinical Engineer System Integration II

Job Summary

Acts as technical subject matter expert on medical device connectivity and provides expert knowledge in developing and maintaining interfaces in a healthcare environment. Ensures effective and safe procurement deployment and sustainment of integrated medical devices/systems. Serves as a medical device/system subject matter expert to clinical staff vendors and the Clinical Engineering department. Supports among others the following integrated medical devices/systems: patient monitoring nurse call infusion pumps vital signs EEG perfusion systems OR video integration cardiology ultrasounds interactive patient systems environmental monitoring systems DICOM nodes post-processing software gastrointestinal systems digital dental systems and review/acquisition software HL7 brokers Cerner EMR and CMMS. Oversees multiple medical device/system projects with diverse stakeholders timelines and resources. Sustains medical device/system hardware software firmware networking servers clients databases and interfaces with the support of clinical staff in-house technical resources and vendors. Sustainment scenarios include resolving end-user issues supporting downtimes requesting feature requests performing vendor remediation and responding to recalls or patient incident investigations.

Job Specific Duties

• Serves as a medical device/system subject matter expert to clinical staff vendors and the Clinical Engineering department.
• Responsible for the assessment design procurement installation monitoring maintenance troubleshooting documentation configuration performance and testing of medical device/system hardware software firmware networking servers clients databases and interfaces with the support of clinical staff in-house technical resources and vendors.
• Responsible for resolving end-user issues supporting downtimes requesting feature requests performing vendor remediation and responding to recalls or patient incident investigations.
• Develops and maintains an up-to-date inventory and technical reference documentation of medical devices/systems and their interconnections for use in end-user issues downtimes feature requests vendor remediation recalls repairs upgrades incident investigations or capital planning.
• Oversees and participates in multiple medical device/system projects with diverse stakeholders timelines and resources.
• Monitors and adopts the industrys and health systems latest best practices for integrated medical devices/systems specifically for risk assessments IT change management FDA or vendor hazard/recalls or patient incident root cause analysis.
• Juggles multiple medical device/system issues requiring adequate response delegation prioritization or escalation.
• Participates in a rotating on-call schedule to respond to medical device/system end-user issues and device/system downtimes in a 24/7/365 environment.
• Provides functional and technical guidance to assigned personnel on a daily basis including scheduling monitoring reviewing of systems studies project and program.

Minimum Job Requirements

• Bachelors Degree in Biomedical Engineering or related major (OR) 5 years of equivalent relevant experience.
• 4-7 years of hands-on experience in medical systems configuration and administration.
• 4-7 years of experience designing implementing and supporting clinical application systems.
• 4-7 years of work experience with SQL Server relational database systems.
• 4-7 years of work experience in HL7 interface engines.

Knowledge Skills and Abilities

• Healthcare Technology Management and Information Technology relevant certifications strongly preferred.
• Ability to communicate effectively both verbally and writing.
• Strong working knowledge of healthcare technology management project management information technology and process improvement.
• Strong working knowledge of Windows OS MAC OS Linux OS HL7 brokers XML JAVA SQL DICOM and Cerner EMR.
• Strong working knowledge of patient monitoring nurse call infusion pumps vital signs EEG perfusion OR/Cath Lab video integration Cardiology device/systems interactive patient systems environmental monitoring systems DICOM nodes post processing software gastrointestinal systems dental systems HL7 brokers and CMMS.
• Strong soft skills (communication flexibility leadership teamwork time management creativity ability to work under pressure self-motivation accountability etc.)
• Practical experience with project delivery and systems development.
• Experience in leading hospital applications suites preferred.
• Working knowledge of HL7 standards and custom interface products.
• Strong understanding of enterprise Wide Area Network (WAN) Local Area Network (LAN) TCP/IP Ethernet.