Senior Consultant, Third Party Archer Product Support

Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.

At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC please visit

What youll be doing

As a Senior Consultant Third Party Archer Product Support youll play a pivotal role within the Third Party Governance Office (TPGO) leading both business and technical initiatives that shape the strategic direction of our product support team. Acting as the primary bridge between business stakeholders and technology partners youll drive the end-to-end delivery of solutions by applying advanced design thinking process optimization and user experience methodologies.

Your expertise will be crucial in architecting intuitive scalable systems that elevate user satisfaction and business outcomes. Youll oversee the Archer product lifecycle prioritize initiatives and ensure alignment with organizational goals and regulatory requirements. As a key member of the Product Support Team youll mentor junior team members foster collaboration and champion continuous improvement across processes and platforms.

At CIBC we enable the work environment most optimal for you to thrive in your role. Youll have the flexibility to manage your work activities within a hybrid work arrangement where youll spend 1-3 days per week on-site while other days will be remote.

How youll succeed

• Lead Innovation and Transformation Set the vision for product development driving innovation and simplification across TPGO processes and solutions. Evaluate and implement best-in-class industry practices in system and data design user experience and process governance. Champion the adoption of Archer and other enterprise platforms ensuring solutions are robust compliant and aligned with business objectives.
• Strategic Stakeholder Partnership Act as the primary liaison for senior business and technology stakeholders translating complex business needs into actionable product roadmaps. Lead cross-functional teams to deliver high-impact projects balancing competing priorities and resources to achieve optimal outcomes.
• Team Mentorship Provide guidance and mentorship to junior Product Owners and team members cultivating a high-performance collaborative culture. Foster an environment of continuous learning knowledge sharing and professional development within the team. Engage in sprint planning daily stand-ups and retrospectives while monitoring progress and addressing any blockers.

Who you are

• You have demonstrated experience in product ownership business analysis or process design. Ideally your experience is within a governance risk or compliance environment. You possess deep expertise in Archer (or similar GRC platforms) and have a proven track record of leading successful product or platform implementations.
• You have a degree or diploma in business management finance or a related field. You also bring relevant experience in project management or product ownership.
• You know that details matter. Your keen attention to detail and critical thinking skills inform your decision making and drive high-quality outcomes.
• You embrace and champion change. You continuously evolve your thinking and the way you work to deliver your best and support organizational growth.
• Values matter to you. You bring your real self to work and you live our values - trust teamwork and accountability.

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What CIBC Offers

At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.

• We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program* defined benefit pension plan* an employee share purchase plan a vacation offering wellbeing support and MomentMakers our social points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities were actively recruiting for unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation coding French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.

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