Asst Resident Director
Colorado Springs, CO - USA
Job Summary
Assistant Resident Director
Residence Life and Housing
Elevate Your Career at UCCS: Innovate Inspire and Impact in the Rockies!
Who We Are
Were hiring an Assistant Resident Director and a Resident Director in Residence Life & Housing at the University of Colorado Colorado Springs.
Join a team committed to building residential communities where students from a wide range of backgrounds live learn and thrive.
Our live-in teams--including our Assistant Resident Directors and Resident Directors--mentor student leaders support students in need and help shape an inclusive residential experience for a growing and increasingly diverse student population.
These live-in positions are based in Colorado Springs Colorados second-largest and one of its fastest-growing cities.
Living here means access to:
Arts music and cultural events on campus and across the region
Food and cuisine from all over the country (Whataburger and In-N-Out in the same day No problem!)
Historic entertainment and culture in Cripple Creek
Big city amenities just an hour away in Denver including professional sports teams like the Broncos Nuggets Avalancheand Summit
Recreation nature and iconic mountain views near Pikes Peak
This is a great opportunity if youre passionate about student development inclusive community building and would like an opportunity to enhance your leadership in residence life!
Colorado Springs CO
Assistant Resident Director Residence Life & Housing
Salary Range:$40209 - $46045 annually. Compensation will be commensurate upon experience and qualifications. This position is Exempt from the Fair Labor Standards Act (FLSA) overtime provisions.
Work Location: On-Site Live in required - Includes an unfurnished-on campus apartment.
At UCCS our employees are our most valued asset. Were proud to offer:
- Generous Time Off: Enjoy 22 vacation days 10 sick days paid parental leave 13 recognized holidays and provisions for bereavement jury duty and FAMLI Leave.
- Robust Health Coverage: Our comprehensive medical plans cover preventative care at no cost including a yearly mental health visit. Plus benefit from affordable dental vision plans and competitive prescription drug prices.
- Financial & Retirement Benefits: Take advantage of our health savings flexible spending accounts and life and disability insurance. Plan for your future with our retirement options.
- Further Your Education: Avail twelve (12) waived credits per academic year for courses at any CU campus. We invest in your educational and professional growth.
- Wellness & More: From wellness programs aimed at achieving your best self to various additional benefits through CU Advantage we prioritize well-being and holistic development.
- Want to know your total compensation Use ourcalculator to get the complete picture!
Summary
The University of Colorado Colorado Springs (UCCS) on-campus residential housing offers students two distinct Villages that are home to the full spectrum of UCCS students. Establishing life-long friends connections and memories is what makes on-campus living an integral part of the UCCS Mountain Lion experience.
The Assistant Resident Director (ARD) will lead front desk and mail operations for the department including development and implementation of front desk and mail room procedures operations and training. This includes ensuring service excellence and engagement through the front desk and mail room operations. Additionally ARDs will assist Resident Directors and other professional staff in the department with coordinating RA training events policies procedures and daily operations. The Assistant Resident Director will be required to live on campus to support our student residential population and serve as part of an on-call rotation with other professional staff.
This appointment is temporary in nature. Funding is currently expected to last up to 11.5 months at which time funding will be reviewed for possible extension. Acceptance of this temporary at-will position does not guarantee regular employment.
Essential Functions
The duties and responsibilities of the position include but are not limited to:
Organize and support the front desk and mail operations of both villages
Supervise student staff including: 1 lead Front Desk Assistant (lead FDA) up to 5 Front Desk Assistants (FDAs) and up to 5 Mail Clerks.
Maintain package and mail delivery in the StarRez software system.
Maintain mail room standard operating procedures.
Maintain positive working relationships with all Residence Life and Housing professional staff and student staff.
Maintain positive working relationships with Campus Services/Facilities Services UCCS Police Dean of Students office Recreation and Wellness and other campus departments as needed.
Ensure the mail room is always clean and organized.
Ensure proper parcel procedures laws and guidelines are followed when handling packages.
Serve as primary point of contact for inventory of supplies storage rooms technology and other departmental property.
Cultivate and maintain a positive living environment that supports academic achievement personal growth engagement belonging and retention.
Support development and delivery of an engaging and enriching residential experience tailored to the specific demographics of the residential population.
Promote and facilitate residents personal development through programming workshops and one-on-one interactions that foster a sense of community and belonging.
Educate staff and students on policies and procedures and how to respect the rights of others through community standards.
Encourage resident involvement in events programs and leadership opportunities
Maintain a high degree of visibility for all residents and members in the community
Provide individual support to residents addressing their personal academic and social concerns.
Coordinate responses including coaching and modeling for the student staff to roommate conflicts personal crises and other concerns including mediating conflicts among residents and enforcing community standards.
Provide leadership to student staff in setting goals for the year monitor work performance for accuracy and completeness in accordance with department and divisional goals and objectives and ensure compliance with established Residence Life policies and procedures.
Conduct student staff performance evaluations on a regular basis and during the annual departmental evaluation process.
Engage in accountability practices to ensure student staff meet performance expectations and maintain GPA and credit hour requirements.
Provide student staff with guidance about university policies procedures and resources.
Utilize departmental resources for ongoing development and training.
Recognize and praise student staff for strong performance and significant achievements.
Attend all staff meetings
Assist the Resident Directors in everyday residence life operations.
Assist the department in planning of semesterly move in kick off week and RA training
Other relevant duties as assigned
Student Confidentiality and Student Data
Assistant Resident Directors are expected to maintain strict confidentiality regarding all student information including but not limited to conduct records academic status health-related disclosures and personal circumstances shared during their role. Student information must only be accessed discussed and shared on a legitimate educational need-to-know basis and in alignment with institutional policy and applicable laws (e.g. FERPA).
ARDs are responsible for modeling appropriate information boundaries with all student staff ensuring undergraduate staff are not given access to sensitive information beyond what is necessary to perform their duties. Casual speculative or unauthorized sharing of student informationwhether in conversation training settings or digital platformsis not permitted.
Impact of Errors
Due to the scope of responsibility and level of independent decision-making required in this role errors in judgment communication documentation supervision or execution of duties may result in adverse impact to students staff and the institution. Such impacts may include compromised student safety and well-being inconsistent application of policies diminished staff performance and increased institutional risk related to compliance legal exposure and operational effectiveness.
Resident Directors are expected to maintain professional standards including confidentiality accurate documentation and consistent presence availability and responsiveness within the residential community. Failure or inability to meet these expectations or adhere to established policies and procedures may result in performance management action up to and including disciplinary action and termination.
Tentative Search Timeline
- Priority will be given to applications submitted by:June 7th 2026.
- Potential interview dates:June 8th - June 12th 2026.
- Potential start date: July 15th 2026.
CU is an Equal Opportunity Employer and complies with all applicable federal state and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity and we encourage individuals from all backgrounds to apply including protected veterans and individuals with disabilities.
In accordance with the Equal Pay for Equal Work Act UCCS does not discriminate based on sex in our employment or compensation practices.
A bachelors degree is required. Year-for-year experience will be considered as a substitute for the degree.
Ability to learn and apply new skills in student affairs programming and service excellence.
Experience as a Resident Assistant is preferred
Experience with software platforms like StarRes KX RoomPact is preferred
Required Experience:
Director
About Company
The University of Colorado (CU) is a premier public research university with four campuses: Boulder, Colorado Springs, Denver, and the Anschutz Medical Campus.