Change Control Lead (Video Streaming Technologies)

Job Title: Change Control Lead

Location: Philadelphia PA

Position Type: Contract

Duration: 6 / 12 Month

Work Type: Onsite

Rate: Pay range offered to a successful candidate will be based on several factors including the candidates education work experience work location specific job duties certifications etc.

Job Description:

Technical Skills:
Strong domain knowledge in Video technologies Set-Top Box platforms and streaming ecosystems
Good understanding of Networking and WiFi technologies impacting video delivery
Solid understanding of software architecture system integration and dependencies across components
Proficiency in Linux environments and familiarity with C/C based systems
Experience with monitoring and data analysis tools such as Elastic Splunk Datadog or similar
Strong analytical and problem-solving skills with the ability to assess risk and impact of changes
Familiarity with software development lifecycle (SDLC) version control systems and Agile methodologies
Experience with release management change control processes and production support
Excellent communication and stakeholder management skills across cross-functional teams

Leadership & Behavioral Skills:
Strong decision-making skills especially under ambiguity and time constraints
Ability to lead change control forums and drive consensus across diverse stakeholders
Proven ability to prioritize competing demands and manage risk effectively
Capability to lead teams delegate responsibilities and ensure timely delivery of outcomes
Proactive mindset with a focus on continuous improvement and operational excellence

Key Responsibilities:
As a Change Control Lead you will be responsible for governing evaluating and driving all software and configuration
changes impacting video/set-top box platforms ensuring stability quality and minimal customer impact.
You will lead the change review and approval process by assessing risk impact and readiness of proposed changes across video systems middleware firmware and network components.
You will leverage strong analytical thinking to evaluate field issues proposed fixes and enhancements ensuring that only well-vetted and high-quality changes are promoted to production.
You will collaborate closely with triage development QA release management and operations teams to ensure alignment on priorities root cause insights and deployment strategies.
You will drive decision-making during change control boards (CCB) balancing urgency risk and business impact while providing clear recommendations.
You will analyze Business Intelligence telemetry and field metrics (e.g. crash rates playback failures network performance) to proactively identify risks associated with changes and prevent regressions.
You will ensure proper change documentation traceability rollback strategies and compliance with release governance processes.
You will lead incident reviews related to change failures and drive continuous improvement in change management practices.
You will operate in a fast-paced environment coordinating across multiple teams and stakeholders ensuring timely and high-quality releases.
You will mentor and guide team members leveraging team strengths and improving capabilities through training and structured processes.
You will stay current with evolving tools technologies and best practices in video platforms cloud services monitoring systems and DevOps methodologies.

What are the Mandatory skills and skill proficiencies required for this position
Change Control Networking and Wi-Fi Technologies Video technologies Set-Top Box platforms and streaming ecosystems

Ztek Consulting Inc is a minority- and woman-owned business enterprise that leverages a unique blend of human talent machine learning algorithms and artificial intelligence to provide customized talent management solutions for clients. Zteks diversity-focused hiring models have proven successful particularly in hiring veterans. The companys veteran-focused hiring and deployment program Z-V.E.T matches skilled veterans with clients needs in various areas.

Ztek is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Ztek is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race color religion or belief national origin citizenship social or ethnic origin sex age physical or mental disability veteran status marital status domestic partner status sexual orientation or any other status protected by the statutes rules and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment please contact us at Please indicate the specifics of the assistance needed. Ztek encourages all interested and qualified candidates to apply for employment opportunities. Ztek does not discriminate against applicants based on citizenship status immigration status or national origin in accordance with 8 U.S.C. 1324b.