Content Strategist Senior

Job Title: UX Content Strategist - Remote

Duration (Contract): 12 Months

Client Location: Westlake TX

Location Preference: Remote

Job Description:

• Apply content strategy principles (planning creation governance) to projects to create quality experiences.
• Architect user experiences with designers and product partners to provide a foundation for alignment prototyping visual design and content design.
• Produce high-quality UX content quickly integrate feedback identify and solve content design problems and meet business and user needs.
• Align content to business requirements and user needs to support core strategy.
• Inform all content decisions based on data research and careful planning.
• Write content according to UX writing standards align/edit existing or placeholder content to standards.
• Lead content reviews and influence stakeholders through articulation of content design decisions with clear rationale.
• Oversee content direction and take part in and/or lead peer reviews.
• Identify gaps in UX writing standards and propose solutions.

Experience consulting:

• Create solutions together with a cross-functional Agile team considering how digital physical and service channels work together.
• Use problem definition techniques and data to drive project requirements.
• Facilitate ideation efforts with a focus on the problem to solve creating a conversation of how might we.
• Lead reviews and drive decisions recognizing that great products are achieved iteratively within scope and budget emphasizing progress over perfection.
• Raise potential roadblocks to team or project leads and collaboratively identify how to remove blockers.
• Maintain the high standards set by the group including channel standards content standards and the Client design system.

Team leadership:

• Lead projects across UX disciplines to create seamless experiences.
• Work with teams to estimate project completion based on task completion and resource availability.
• Foresee potential roadblocks and raise to project leads.

Teamwork collaboration and engagement:

• Passionately solutions-focused and optimistic about team our mission and the needs of our partners and users.
• Partner across disciplines and functions.
• Build relationships by creating trust with partners through setting expectations on process/deliverables.
• Actively seek and use ideas and feedback to strategically guide delivery.
• Make others feel comfortable by conveying interest in their feedback/viewpoint anticipating reactions and responding attentively to their ideas and concerns.
• Raise your hand to help others and proactively take time to work with teammates to support/guide activities and craft.

Required Skills Experiences Education and Competencies:

• 6 years of content design focused on digital products or equivalent.
• 1 year of content design experience for touch-based mobile interfaces is a plus.
• 1 year of conversational design experience is a plus.
• An online portfolio showing process and design thinking
• Experience with all aspects of a user-centered design process including user research developing user flows creating wireframes writing for accessibility and creating content specifications.
• Experience working in a collaborative multi-disciplinary team within an iterative process and an Agile development methodology.
• Strong self-management skills comfortable with substantial responsibility working directly with our client partners and capable of managing your project schedules.
• Proficient in design tools like Figma FigJam and Writer
• Experience running design sessions with cross-functional teams
• Effective relationship builder--ability to partner cross-functionally cross-enterprise and work effectively with various levels of the organization as well as various personality types.
• Comfort in a project-oriented work environment with a positive attitude and solid work ethic.
• Experience using AI assistants or LLMs for solutioning considered a plus.

The hourly range for roles of this nature are $60.00 to $80.00/hr. Rates are heavily dependent on skills experience location and industry.

cyberThink is an Equal Opportunity Employer.