Quickie Lube Service Manager

Are you ready to have FUN and break up the same old boring work shift Do you like Halloween Costume & Ugly Sweater Contests Achievement Luncheons Football Jersey Days and MORE Are you looking for an employer who celebrates your accomplishments and a company that consistently promotes from within Then New Holland Auto Group is the place for you!

We are looking for a Quickie Lube Manager to lead our award-winning service department team! This leadership role will oversee our Quickie Lube technicians and service advisors while ensuring an exceptional customer experience and efficient day-to-day operations. The ideal candidate will thrive in a fast-paced professional environment and bring strong leadership communication and organizational skills to the team.

Offerings:

• Highly productive clean and professional shop
• Continued education and manufacturer training
• Career growth and advancement opportunities
• Shop equipped with the newest technology and equipment
• Supportive and energetic work environment

Responsibilities:

• Manage and oversee daily operations of the Quickie Lube department
• Lead coach and motivate Quickie Lube technicians and service advisors
• Ensure a friendly professional and efficient service experience for every customer
• Maintain workflow efficiency and ensure timely completion of services
• Communicate directly with customers advisors and technicians regarding service status and estimated completion times
• Monitor department productivity performance and customer satisfaction
• Assist with training and development of team members
• Demonstrate behaviors consistent with the Companys Values in all interactions with customers co-workers and vendors
• Ensure compliance with all company safety policies and procedures
• Maintain high-quality standards in accordance with dealership and manufacturer expectations

Qualifications:

• Previous automotive service management or leadership experience preferred
• Quick lube or service advisor experience strongly preferred
• Strong leadership and team-building skills
• Excellent customer service and communication skills
• Ability to multitask and perform in a fast-paced environment
• Positive professional attitude with strong organizational skills
• Ability to learn new technology repair procedures and service processes
• High school diploma or equivalent required
• Automotive Technical/Trade School degree preferred
• Math reading and basic computer skills
• Professional appearance and strong work ethic
• Valid PA drivers license with a good driving record

Benefits:

• Company Issued Uniforms
• Energetic Work Environment
• Health Dental Vision and Life Insurance
• 401K with Company Match
• Paid Time Off
• Advancement within the Department and/or Company
• Employee Vehicle Purchase Program
• Employee Service Discount Program

*In order to qualify for employment All applicants must pass pre-employment testing which includes: Background Checks MVR and Drug Testing. New Holland Auto Group is an Equal Employment Opportunity employer.

Required Experience:

Manager