Social Media Associate

Wintrust provides community and commercial banking specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois southwestern Florida northwestern Indiana west Michigan and southern Wisconsin and commercial banking offices in Chicago Denver Milwaukee Grand Rapids Mich. and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont Illinois and listed on the NASDAQ Global Select Market under the symbol WTFC.

Why join us

• An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 11 years) and Employee Recommended award by the Globe & Mail (past 6 years)

• Competitive pay and discretionary or incentive bonus eligible

• Comprehensive benefit package including medical dental vision life a 401k plan with a generous company match and tuition reimbursement to name a few

• Family-friendly work hours

• With 200 community bank locations we offer opportunities to grow and develop in your career

• Promote from within culture

Why join this team

• We have a culture that encourages an entrepreneurial spirit

• We offer multiple opportunities for development and upward mobility

The Social Media Associate is responsible for supporting the execution of Wintrusts social media strategy. This position focuses on content creation coordination and community management while providing hands-on support across social media sponsorship activations and brand storytelling.

Social Media Support

• Write and develop social media content including but not limited to: captions posts graphics carousels etc.
• Repurpose blogs videos and other content into platform-specific formats
• Assist in building and maintaining the social media content calendar
• Log and track social media project requests through Workfront
• Assist with cross-functional collaboration
• Partner with designers and internal teams to bring content to life
• Ensure all content aligns with Wintrusts brand voice
• Identify content opportunities to reach younger audiences

Social Audience Engagement Support

• Monitor social media channels and engage with relevant content
• Respond to comments messages and inquiries in a timely manner
• Partner with compliance and internal teams to address customer-related questions
• Identify engagement opportunities to increase audience growth

Sponsorship Activation Support

• Support planning and coordination of sponsorship activations
• Capture content at events (photo and short-form video)*
• Assist in executing partnership-related social content

Content Coordination and Performance Tracking

• Attend weekly Communications team meetings and cross-functional meetings as needed
• Assist in tracking and reporting social media performance metrics
• Help identify trends and insights to inform content optimization
• Maintain organization across content timeline and deliverables
• Stay current on social media trends and best practices

Qualifications

• Degree in Marketing Communications Business or a related field.
• Some experience in social media content creation or digital marketing either professionally or volunteer.
• Strong understanding of social media platforms including: LinkedIn Facebook Instagram Tik Tok and X.
• Experience writing engaging audience-first social media content.
• Familiarity with social media management tools (e.g. Sprout Hootsuite).
• Experience in community management and customer engagement.
• Strong written and verbal communication skills.
• Familiarity with Microsoft Suite (Excel Word Powerpoint).
• Basic understanding of social media analytics and performance tracking
• Ability to travel locally to both Wintrust and partner-related events including evening and weekend availability

Benefits

Medical Insurance Dental Vision Life insurance Accidental death and dismemberment Short-term and long term Disability Insurance Parental Leave Employee Assistance Program (EAP) Traditional and Roth 401(k) with company match Flexible Spending Account (FSA) Employee Stock Purchase Plan at 5% discount Critical Illness Insurance Accident Insurance Transportation and Commuting Benefits Banking Benefits Pet Insurance

Compensation

The estimated hourly rate for this role is $20.20 - 26.45 along with eligibility to earn an annual bonus. Actual salaries may vary based on several factors such as a candidates qualifications skills and experience.

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From our first day in business Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To build a company that reflects the communities we serve we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success. Wintrust Financial Corporation including community banking and financial services subsidiaries is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex age national origin disability veteran status genetic information and other legally protected categories.