Job Description Summary

Job Description

Company Overview:

Working at GE Aerospace means you are bringing your unique perspective innovative spirit drive and curiosity to a collaborative and diverse team working to advance aerospace for future generations. If you have ideas we will listen. Join us and see your ideas take flight!

Site Overview:

GE Aerospace in Australia has sites in Brisbane Newcastle Richmond Bundamba and Matraville. Since 2005 weve driven innovation and supported avionics propeller and power systems across a diverse range of aircraft platforms for our customers. At our Brisbane facility youll work with highly skilled technicians on cutting-edge technology for civilian and military aircraft. We are committed to developing early career talent through student-focused programs and fostering a culture of respect and community support. Be part of a team that values giving back and making a difference in the aerospace industry.

Role Overview:

We are seeking aSoftware Engineerto support and enhance alegacy ERP applicationthat underpins critical business operations. This role is hands-on office-based and highly collaborative working closely withoperations teams business users and ITto ensure the ERP platform remains stable secure and fit for purpose while we gradually modernise surrounding systems.

You will be the go-to person forday-to-day ERP support incident resolution minor enhancements and technical troubleshooting across anolder technology stack. This is an excellent opportunity for someone who enjoys solving complex problems understanding how systems really work end-to-end and building strong relationships with users.

Key Responsibilities

Application Support & Operations

• Own the day-to-day operational support of the legacy ERP application
• Monitor system health performance and scheduled jobs/batches
• Investigate and resolve application incidents errors and service interruptions
• Perform root cause analysis and implement long-term fixes

User & Business Support

• Act as primary contact for ERP user queries issues and how do I questions
• Triage prioritise and resolve support tickets within agreed SLAs
• Document and communicate workarounds and solutions in a user-friendly way
• Conduct ad-hoc user training and knowledge-sharing sessions

Maintenance & Enhancements

• Implement configuration changes small enhancements and bug fixes
• Support data maintenance activities (data corrections reconciliations imports/exports)
• Assist with periodic upgrades patches and security updates where applicable
• Maintain and improve scripts batch jobs and integrations with surrounding systems

Collaboration & Stakeholder Management

• Work closely with operations finance supply chain and other business teams using the ERP
• Support the infrastructure database and network to resolve cross-domain issues
• Collaborate with external vendors or support partners (where applicable)

Governance Documentation & Continuous Improvement

• Maintain clear technical and operational documentation Standard Work (SOPs)
• Document known issues FAQs and support processes in a structured way
• Identify opportunities to stabilise and streamline ERP-related processes
• Contribute to risk security and compliance activities related to the ERP

Required Qualifications:

• Bachelors degree inComputer ScienceInformation Technology or aSTEM-related discipline

Eligibility

• Australian citizen(required for security and compliance reasons)
• Able and willing to workonsite 5 days per week

Technical Skills

• Experience supportingbusiness-critical applications ideally ERP or similar (finance supply chain manufacturing HR etc.)
• Comfort working witholder/legacy technology stacks such as one or more of: on-premises client-server systems older relational databases legacy integration tools batch processing frameworks or older programming languages (e.g. VB 4GLs depending on your stack)
• Strong skills inSQLfor troubleshooting data analysis and data corrections
• Familiarity withWindows and/or Unix/Linux servers logs and basic system administration concepts
• Understanding ofapplication operations incident management and change management processes
• Experience in web coding HTML CSS JavaScript
• Experience in web frameworks React Vue

Soft Skills

• Strongproblem-solvingmindset and attention to detail
• Excellentcommunicationskills able to translate technical issues for non-technical users
• Proven ability tobuild relationshipsand work effectively with operations and business users
• Comfortable working with ambiguity in older systems with limited documentation
• Ownership mentality with a focus onreliabilitystability anduser experience

Preferred Qualifications:

• Experience working with anERP platform especially older COTS applications
• Exposure toITIL-alignedsupport processes (incident problem change management)
• Experience participating inmigration or modernisation projectsfrom legacy systems
• Experience creatingrunbooks SOPs and training materials for application support

What We Offer

• The opportunity toown and stabilisea critical legacy ERP application that the business relies on every day
• Close collaboration withoperations and business users with visible impact on day-to-day outcomes
• A supportive environment forcontinuous learning especially in understanding complex real-world systems
• Potential to be involved inmodernisation initiativesand future-state platform planning

If you are a technically curious user-focused engineer who enjoys making complex legacy systems run smoothly and reliably wed like to hear from you.

At GE Aerospace we have a relentless dedication to the future of safe and more sustainable flight and believe in our talented people to make it happen. Here you will have the opportunity to work on really cool things with really smart and collaborative people. Together we will mobilize a new era of growth in aerospace and defense. Where others stop we accelerate.

Additional Information