AI Enablement Lead (Literacy and Governance)
Job Summary
ABOUT US
Were the worlds leading provider of secure financial messaging services headquartered in Belgium. We are the way the world moves value across borders through cities and overseas. No other organisation can address the scale precision pace and trust that this demands and were proud to support the global economy.
Were unique too. We were established to find a better way for the global financial community to move value a reliable safe and secure approach that the community can trust completely. Were always striving to be better and are constantly evolving in an ever-changing landscape without undermining that trust. Five decades on our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently test exhaustively then implement a connected and exciting era our mission has never been more relevant. Swift now has a presence in 200 countries and legal territories to serve a community of more than 12000 banks and financial institutions.
About the Squad
The AI and Transaction Data Governance squad owns governance practices for AI and Transaction Data and builds literacy across Swift to equip the organisation for safe effective AI adoption and Transaction Data team leads AI literacy efforts alongside running AI and Transaction Data governance frameworks and managing the data catalogue. Our outcomes are greater clarity reduced risk and increased trust in how AI and Transaction Data are used across Swift.
The Role
As AI becomes part of everyday work you ensure people can use AI tools effectively safely and in line with regulatory expectations. You support Swifts journey from awareness to confident role appropriate use of AI by designing and delivering practical learning insight and guidance..
You combine hands on delivery with strong subject matter knowledge working closely with colleagues across AAA Tribe and the business. You translate concepts tools and responsibilities into clear usable learning experiences and guidance ensuring literacy activities align with Swifts internal governance standards and applicable regulatory frameworks including the EU AI Act. By embedding these requirements directly into learning you help make governance practical and usable at scale.
This role sits at the centre of Swifts transition into AI at scale working with senior leaders governance bodies and people using designing and deploying AI across the organisation to help Swift operate safely confidently and responsibly in a new regulatory environment.
Literacy Delivery: Design and deliver engaging AI literacy training for prioritised groups in partnership with the AI Literacy Manager ensuring the consistent application of Swifts Responsible AI Standards and AI Policy risk management and EU AI Act requirements are embedded throughout all content. Track participation feedback and learning outcomes from AI literacy activities and use insights to continuously improve content formats and delivery approaches.
Governance Enablement and Alignment: Support the AI Governance Lead in preparing and coordinating items for the AI Governance Council. Translate governance decisions into advice user-facing guidance training content and employee communications to support proportionately governed AI initiatives.
Transform the way we work enabled by AI
Turn literacy and governance work into reusable scalable assets. Support transformation within the squad by driving understanding in how to apply AI tools effectively and responsibly to reduce risk increase clarity accuracy and efficiency in governance processes and improve literacy.
Thought Leadership and Industry Insight: Contribute to internal AI thought leadership through trends monitoring insight development and participation in learning forums knowledge sharing sessions and internal publications. Support industry facing AI engagement activities such as Sibos conference sessions and speaker preparation where required. Contribute to strategic AI partner engagements through preparation coordination and follow up activities with senior sponsors.
Education
University degree or equilavent experience
Key Attributes
Fascinated with and knowledgeable about AI concepts tooling developments and responsible use applied pragmatically in day-to-day work
Ability to inspire and motivate others around shared goals
Outcome delivery focused and well organised
Sound judgement and comfort operating in areas where guidance regulation and practice are still evolving
Comfortable explaining complex topics in clear practical ways
Solution orientated lateral thinker who adapts and overcomes obstacles
Collaborative and proactive
Motivated by driving literacy and best practice across the organisation
Skills and Experience
The ideal candidate will have 3-5 years of experience in the financial services industry. Key attributes below:
AI Literacy Expertise - You demonstrate a strong working understanding of AI concepts tools and responsible AI principles and apply this knowledge confidently in practical learning and enablement contexts.
Learning Delivery - You have expertise in the design and delivery of learning ideally in a governance context supporting understanding through clear well-structured content.
Governance exposure - Experience working in or closely with regulated environments risk management compliance or governance functions. Ability to translate policy standards and regulatory requirements into practical guidance and learning
Attention to Quality - You pay close attention to quality clarity and consistency in all materials and communications ensuring guidance and learning content is accurate and easy to understand.
Facilitation and Engagement - You facilitate sessions effectively and engage a wide range of stakeholders adapting your approach to different audiences and levels of familiarity.
Collaborative Working - You work comfortably across teams and functions coordinating inputs managing dependencies and maintaining constructive working relationships.
What we offer
We give you the freedom to be yourself. We are creating an environment of unique individuals like you with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyones voice counts and where you can reach your full potential.
We are committed to an inclusive and accessible recruitment process. If you require a reasonable accommodation related to accessibility during your application or interview please contact or indicate this in your application.
Please note that this mailbox is not monitored for general recruitment enquiries and should only be used for accessibility or accommodation-related requests (for example related to vision hearing or neurodiversity).
All requests are confidential and will not affect your candidacy.
Dont meet every single requirement At Swift we are dedicated to building a workplace where people can bring their full selves and ideas to the team so if you are excited about this role we encourage you to apply even if you do not meet every single qualification.
About Company
SWIFT is a global member-owned cooperative and the world’s leading provider of secure financial messaging services. We provide our community with a platform for messaging and standards for communicating, and we offer products and services to facilitate access and integration, identifi ... View more