AI Redesign Process Consultant

AI Process Redesign Consultant InPost Group

This role does not yet exist on the market. And thats exactly the point.

At InPost weve been doing things first for years. We were the first with parcel lockers the first with a prompt engineer. Now were building a role that doesnt yet have its own place in the market AI Process Redesign Consultant.

This is not about another AI Consultant who brings slides with recommendations and then disappears. Its about someone who goes deep into processes together with the business understands them inside out redesigns them for AI and stays through the implementation drives the change and sees real results. From asis to a working new intelligent process with tangible improvements.

Why this role now

InPost handles hundreds of millions of parcels every year across several European countries. Behind each of them are dozens of processes operational logistics backoffice customer service. We are implementing AI. We want to automate simplify and intelligentize these processes. Ultimately we want to improve business KPIs through this.

Role and responsibilities

You start by entering a given area talking to people and observing how their work actually looks in reality.
Mapping the endtoend process not as it is described but as it truly functions.
Analysis: where are the bottlenecks where is unnecessary manual work where AI can be applied and what it can change.
Designing a new process taking into account technological capabilities risks and the need for human involvement at key moments.
Building a business case launching a pilot measuring results validating with the business as well as with supporting functions such as Finance Controlling Legal and Technology teams.
Creating playbooks and documentation for scaling to additional markets.

This role covers the full cycle it does not end with a presentation.

Qualifications :

Musthave:

• Minimum 45 years of experience in consulting digital transformation business analysis or process improvement
• Documented projects that included implementation not just analysis and recommendations
• Strong analytical skills and structured problem solving Lean Six Sigma BPM or similar
• Practical daytoday use of AI tools in work
• English at C1 level or higher the role has a groupwide scope

Nice to have:

• Lean Six Sigma certification (Green Belt / Black Belt) or BPM
• Knowledge of process mining or datadriven process improvement
• Exposure to logistics ecommerce finance or customer care
• Experience in an international environment or crossfunctional transformation programs

What we are not looking for

• A purely advisory profile this role requires staying through implementation not just analysis
• Strictly technical competencies this is not a role for programmers or data scientists
• AI knowledge limited to conferences and theory what matters is daily handson use of tools

Additional Information :

Why Join InPost

• Opportunity to work in a diverse international and cross-functional environment along with leading experts. 
• Fulfilling careers with a range of benefits for employees and invests in providing training opportunities for their development. 
• Your impact will be visible instantly and you will be making a difference in our users lives
• Real ownership youll make architectural calls that impact multiple markets
  A platform with genuine complexity worth solving (international scale complex CMS)
  Space to experiment with AI tooling and bring new ideas into production
  A mature experienced team that values technical depth

Remote Work :

Yes

Employment Type :

Full-time