Administrative Support for the Division of Code Enforcement – Anti-Harrasment Unit (CODE-AHU)

About the Agency:

The NYC Department Housing Preservation & Development (HPD) promotes quality and affordability in the citys housing and diversity and strength in the citys neighborhoods because every New Yorker deserves a safe affordable place to live in a neighborhood they love.

- We maintain building and resident safety and health

- We create opportunities for New Yorkers through housing affordability

- We engage New Yorkers to build and sustain neighborhood strength and diversity.


Your Team:


The Office of Enforcement and Neighborhood Services (OENS) leads the agencys effort to works closely with other HPD divisions and outside community partners to identify buildings in distress assess and develop appropriate strategies to address those properties and work closely with responsible owners to develop a plan to improve conditions and return buildings to firm financial footing and physical health. OENS uses enforcement tools within its Division of Code Enforcement Housing Litigation Division Emergency Repair Program the Division of Neighborhood Preservation and the Division of Special Enforcement to ensure compliance with legal and regulatory obligations.

The Office of Enforcement and Neighborhood Services is composed of seven divisions: Data Management & Technology (DMT) Division of Neighborhood Preservation (DNP) Administration & Internal Compliance (AIC) Housing Litigation Division (HLD) Division of Code Enforcement (DCE) and Emergency Operations and Enhanced Enforcement Division (EOD) and Division of Emergency Housing Services (EHS).


Your Impact:

Under general supervision the selected candidate will perform as the Administrative Support/Community Coordinator and will perform a variety of administrative functions in the Division of Code Enforcement - Anti-Harassment Unit (CODE-AHU).

Your Role:

Under general supervision the selected candidate will perform as a Administrative Support/Community Coordinator for the Division of Code Enforcement - Anti-Harrasment Unit (CODE-AHU). Your responsibilities will include but not be limited to the following:

Your Responsibilities:

- Liaison with external partners community groups owners tenants around harassment issues.

- Perform intake of/screen referrals received.

- Perform tenant interviews to collect information post-inspection.

- Maintain communication with tenants in buildings being investigated for maintenance harassment via calls and email.

- Provide information to tenants about available City resources.

- Review reports that monitor owner compliance with violations.

- Make recommendations for follow-up enforcement action.

- Prepare referrals to HPDs Housing Litigation Division when warranted.

- Attend meetings and when necessary perform field visits to meet with tenants.

- via HPDINFO generate complaints re-inspections and routes.

- Create and maintain referrals using the Court Migration System (CMS) portal


Preferred skills:


- Excellent communication skills (both written and oral)

- Proficient in MS Word Excel and Outlook. Proficiency in HPDInfo a plus.

- Knowledge of building owners and tenants rights and responsibilities a plus

- Bilingual a Plus

Authorization to work in the United States is required for this position. The NYC Department of Housing Preservation and Development does not provide sponsorship for international employees for visa applications extensions or status changes including H-1B visas. Applicants are responsible for ensuring that they meet all qualifying requirements for this position at the time of application.

COMMUNITY COORDINATOR - 56058

Qualifications :

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to 1 or 2 above. However all candidates must have at least one year of experience as described in 1 above.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

Remote Work :

No

Employment Type :

Full-time