IT Manager lll

For questions regarding this position please contact the Recruiter listed in the Supplemental Information section.

Assign work and monitor performance; take action in the full range of formal personnel activities including mentoring counseling and administering performance evaluations. Continuously work towards improving the performance of the team.

Oversee provide consultation and lead in the development of technology solutions to achieve business goals in a variety of operational areas.

Create and foster partnerships with others to deliver and improve services as well as participate in forums of common interest to IT professionals.

Establish policies and procedures as well as establish acceptable practices.

Ensure customer satisfaction and work group productivity as well as a constructive operational environment and positive organizational behavior.

Develop strategic plans and implement operational plans to provide information technology infrastructure to support the County and departments business goals.

Prepare negotiate and present budget and other funding proposals; monitor expenditures; and operate within budget allocation.

Negotiate prepare review and enforce contracts and service level agreements.

Provide technical direction for the development design and systems integration for Enterprise and Departmental Systems.

Develop strategic plans and implement operational plans for oversight of IT Administration and information technology infrastructure to support the County and departments business goals.

Organize and direct relevant activities in support of smooth operations; analyze and prepare a variety of complex reports and correspondences.

Develop and implement work plans to accomplish work group objectives; assign work and monitor performance; take action in the full range of formal personnel activities including hiring training and evaluating performance of staff.

Oversee and provide consultation in the development of operations and technology solutions to achieve business goals in a variety of areas.

Serve as a liaison; create and foster partnerships with others to deliver and improve services as well as participate in forums of common interest to IT professionals.

Establish policies and procedures as well as establish acceptable practices.

Manage a portfolio of projects to be accomplished in the short- and long-term.

Education: Graduation from an accredited college or university with a bachelors degree preferably with major course work in computer science information systems electronics engineering voice/data communications public/business administration or a related field to the assignment. (Additional qualifying experience in systems analysis applications programming user technical support network administration or telecommunications may substitute for the required education on the basis of one year of full-time experience equaling 30 semester or 45 quarter units of the required education.)

Experience: Four or more years of supervisory or administrative experience with responsibility for planning organizing and implementing budgets programs and projects. This must have included at least one year of experience supervising staff in any one of the following functions: budgets systems analysis applications programming user technical support network administration or telecommunications functions. (A masters degree from an accredited college or university in computer science information systems public/business administration may be substituted for one year of non-supervisory experience.)

Other Requirements:
A successful Security Clearance conducted by the Sheriffs Department is required for positions within the Riverside County Information Technology Department.

License: Possession of a valid California Drivers License may be required.

Job Competencies:

Ability to develop a compelling vision for the team that aligns with both the Departments and the Countys broader goals coupled with the capacity to lead the team effectively toward achieving that vision.
Ability to mentor and motivate the Supervisors and their teams to perform at their highest level.
Ability to creates and execute development plans and revise as appropriate to meet changing needs and requirements.
Able to recognize system deficiencies and implements effective solutions.
Communicate and enforces RCIT standards and best practice.
Manage technical resources within budget and project schedule.
Consistently deliver high-quality services to RCIT customers.
Facilitate team and customer meetings effectively.
Deliver engaging informative well-organized presentations.
Resolve and/or escalate issues in a timely fashion.
An understanding of how to communicate difficult/sensitive information tactfully.
Challenge others to develop as leaders while serving as a role model.
Inspire coworkers to attain goals and pursue excellence.
Identify opportunities for improvement and makes constructive suggestions for change .
Remain on the forefront of emerging industry practices.
Facilitate effective team interaction.
Acknowledge and appreciates each team members contributions.
Effectively utilize each team member to his/her fullest potential.
Keeps track of lessons learned and shares those lessons with team members.
Continually seek opportunities to increase customer satisfaction..
Conduct effective performance evaluations and mentors supervisors and technical staff through formal and informal channels.
Seek and participates in personal development opportunities above and beyond.
Suggest areas for improvement in internal processes along with possible solutions.
Lead internal teams/task forces.
Review the status reports of team members and addresses issues as appropriate.
Compile and assist to enforce standard policies and procedures.

Knowledge of: Current technology in a changing environment; principles and practices of supervision including matrix based project management; emerging technologies and industry supported (e.g. healthcare law enforcement) applications as well as understanding applicability of new technology to operations; consensus building and other group decision processes; organizational dynamics related to budget human resource allocation authority to act and other factors critical to establishing realistic objectives and achieving goals.

Ability to: Present technology vision and strategies to department and agency management; manage multifaceted and technically sophisticated projects and on-going operations; develop strategic plans for operation and growth; analyze user needs existing and emerging technology costs/benefits internal political considerations and utilize available financial and human resources; establish objectives activities and timelines and completing the work within those parameters; advocate for needed resources; persuade and influence others and negotiate desired outcomes; communicate with others from varied socio-economic backgrounds diverse cultural norms and conflicting priorities and needs; foster positive relationships and public relations.

Other Requirements

License/Certificate: Possession of a valid California Drivers License may be required.

A successful Security Clearance conducted by the Sheriffs Department may be required for this position within the Riverside County Information Technology Department in some cases.

For questions regarding this recruitment:
Please contact Angela Tavaglione at or . Please allow 1-2 business days for response.

APPLICATION INFORMATION

Veterans Preference
The County has a Veterans Preference Policy applicable to new hires. To qualify attach the required documents to your job application. Documents include a copy of your (or your spouses) Member-4 Form DD-214 indicating dates of service. For spousal preference and as applicable the following documents: a copy of your marriage certificate spouses death certificate a letter of spouses disability and/or letter of service-related death (if available) from the U.S. Veterans Administration. For privacy reasons it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans preference. For complete details and documentation requirements please review the Veterans Preference Policy C-3 here: Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation please visit the Disability Access Office web page located at: of Education
If using education to qualify or when requested by the recruiter upload a copy of any license(s) official/unofficial transcript(s) degrees and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators Inc. (AICE).

Work Authorization Requirement
Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs including H1-B visas and will not provide sponsorship for any employment-based visas.

Equal Opportunity Employer
The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race color religion sex national origin age disability sexual orientation gender gender identity gender expression marital status ancestry medical condition (cancer and genetic characteristics) genetic information or denial of medical and family care leave or any other non-job-related factors.

Pre-Employment
All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.

Probationary Period
As an Approved Local Merit System all County of Riverside employees except those serving At Will are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding County Resolution or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.

General Information
Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.

Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.

Please read and follow any special application instructions on this posting. Click the Apply link located on this page to submit your application. For additional instructions on the application process examinations Veterans preference pre-employment accommodation or other employment questions please refer to our web site .

If you are experiencing technical problems you may contact the applicant support desk Monday through Friday 6 am to 5 pm Pacific Time at or toll-free 1-.