Expansion Account Executive

SurveyMonkey is the worlds most popular platform for surveys and forms built for businessloved by users. We combine powerful capabilities with intuitive design effectively serving every use case from customer experience to employee engagement market research to payment and registration forms. With built-in research expertise and AI-powered technology its like having a team of expert researchers at your fingertips.

Trusted by millionsfrom startups to Fortune 500 companiesSurveyMonkey helps teams gather insights and information that inspire better decisions create experiences people love and drive business growth. Discover how at .

What Were Looking For

SurveyMonkey is seeking an Expansion Account Executive to join our high-growth sales team reporting directly to the Sales this role you will act as a strategic partner to our existing customers helping them uncover the full potential of our AI-powered insights platform to drive critical business decisions. We are hiring for this position to accelerate our footprint within established accounts ensuring our customers maximize their ROI through expanded services and enterprise-grade integrations. You will join a culture that values ownership transparency and high-performance where your contributions directly impact products used by 260K organizations worldwide.

What Youll Be Working On

• Execute full-cycle sales strategies by identifying prospecting and closing expansion opportunities within an existing book of business to exceed revenue targets.
• Partner with Customer Success teams to map organizational hierarchies and navigate new departments effectively positioning SurveyMonkeys enterprise suite to new buyers.
• Deliver consultative solution-based presentations that align our AI and automation capabilities with complex customer needs and measurable business outcomes.
• Manage complex deal cycles using the MEDDPICC framework to ensure accurate forecasting stakeholder alignment and consistent pipeline health.
• Leverage advanced sales technology including Salesforce Gong and Outreach to analyze deal insights and optimize your outreach strategy for maximum impact.
• Drive continuous process improvement by incorporating feedback and industry trends into your sales approach ensuring a modern and effective buying experience.

Wed Love to Hear From People With

• 2 years of full-cycle B2B sales experience with a proven track record of meeting or exceeding quotas in a SaaS or professional services environment.
• Experience in account expansion or territory management specifically in navigating large organizations to build relationships with new internal stakeholders.
• Proficiency in sales qualification frameworks such as MEDDPICC Sandler or Challenger to manage multi-stakeholder deals.
• Technical expertise in CRM and sales engagement tools specifically Salesforce and Gong to manage data-driven pipelines.
• AI-First Mindset: Proactive in adopting AI productivity tools to automate administrative tasks allowing for more high-value human interaction and deeper strategic account planning.
• A background in building business cases and Mutual Action Plans (MAPs) to guide prospects through the procurement and implementation process.

SurveyMonkey believes in-person collaboration is valuable for building relationships fostering community and enhancing our speed and execution in problem-solving and decision-making. As such you will be required to work from our Dublin office up to 1 day per week.

#LI-Hybrid

Why SurveyMonkey Were glad you asked

At SurveyMonkey curiosity powers everything we do. Were a global company where people from all backgrounds can make an impact build meaningful connections and grow their careers. Our teams work in a flexible hybrid environment with thoughtfully designed offices and programs like theCHOICE Fund to help employees thrive in work and life.

Weve been trusted by organizations for over 25 years and were just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving opening new hubs in Costa Rica and India crossing the threshold of 100 billion questions answered and earning recognition as one of the Most Inspiring Workplaces across North America and Asia.

We live our company valueslike championing inclusion and making it happenby embedding them into how we hire collaborate and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you.

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity innovation and the success of our business. We do not discriminate on the basis of race religion color national origin gender sexual orientation gender identity or expression age marital status veteran status disability status pregnancy parental status genetic information political affiliation or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Your data

For more information on how SurveyMonkey (including its subsidiary and affiliated companies) processes your personal data as a job candidate or applicant please see our Global Applicant and Candidate Data Privacy Notice. Please note that we may use artificial intelligence (AI) tools to support parts of the hiring process such as sourcing candidates reviewing applications analyzing resumes or summarizing interviews. These tools assist our recruitment team but do not replace human judgment.