Orders & Demand Consultant

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

What you will do:

Gather analyze and validate product configuration pricing and compatibility data from multiple sources to ensure accurate and repeatable processing of commercial orders within defined intake and quality gates.
Partner with Product Groups Manufacturing Facilities Account Coordinators and S&OP teams to compile review and maintain price lists and configuration logic that support regional product delivery calendars and launch timelines.
Execute structured Product Configuration Price List Change Notices (PLCNs) and compatibility updates through standardized workflows ensuring alignment with regional demand priorities and minimizing downstream disruption.
Establish maintain and audit compatibility logic for products and attachments supporting both standard and exception scenarios while reinforcing first time right order placement.
Act as a regional liaison for Americas South providing bilingual (Portuguese/English) support to ensure clear communication and effective execution across local business partners.
Contribute to continuous improvement efforts by identifying recurring issues supporting root cause analysis and collaborating on scalable solutions that reduce rework and manual intervention.

What you will have:

Customer Focus:
Knowledge of the values and practices that place customer and dealer outcomes at the center of business decisions with the ability to translate complex configuration and pricing requirements into clear executable solutions.

Decision Making and Critical Thinking:
Ability to evaluate configuration pricing and compatibility scenarios using data and defined governance models balancing speed quality and downstream impact.

Problem Solving:
Knowledge of structured problemsolving techniques to identify root causes manage exceptions and prevent repeat issues in order processing and configuration workflows.

Relationship Management:
Ability to establish and maintain strong working relationships with crossfunctional partners (Product Groups Facilities Account Coordinators IT and Client Services) across regions and cultures.

Project Management:
Experience coordinating multiple work items within defined operating rhythms supporting governed intake prioritization execution and release of configuration and pricing changes.

Value Selling:
Understanding of how product configuration and pricing accuracy directly enable commercial value order velocity and dealer confidence in the sales process.

Basic requirements:

• Bachelors degree.
  Advanced English proficiency.

Top candidates will have:

• Spanish language proficiency.
  Experience with SAPbased product configuration pricing and compatibility logic.
  Familiarity with governed intake models quality gates or sharedservice operating models.
  Prior experience supporting regional or bilingual business environments particularly within the Americas.

Additional Information:

Note: This position requires the candidate to work on-site five days a week.

Some of the offered benefits*:
Medical plan
Dental plan
Medicines reimbursement
Wellhub
Psychological Legal Social and Finance Support Program
Private pension plan
Profit share
Christmas basket
Transportation
Life and personal insurance
Extended maternity and paternity leave
Employee resources group (Young Professional Women in Networking LAMBDA (LGBTQIA) Latin Group and Active in Sport

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Posting Dates:

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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