Subpoena Clerk I Administrative Coordinator

Work Location:

Hours:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Job Description:

The Subpoena Clerk I Is responsible for providing administrative clerical support and general office functions as required by attorneys and staff. The Subpoena Clerk I may handle the more complex administrative issues. The job is routinely entrusted with highly confidential information and interfaces with Customers and staff on a daily basis in a timely and confidential manner.

Depth & Scope:

• Assists in coordinating the workflow of summons and subpoenas
• Reviews and interprets the incoming summons and subpoenas and submits them to Legal Research for production
• Takes on projects special tasks and the more difficult to handle summons and subpoenas
• Interacts with in house counsel and/or outside counsel in regards to the challenging subpoenas
• Serves as main contact between Requestors and Legal Research
• Handles the high volume of phone calls and emails in a timely manner
• Prepares and/or composes correspondence and memoranda on pending legal matters; maintains department filing system
• Researches and responds to routine legal questions from banking centers and lines of business throughout the company
• Assumes responsibility for special projects as assigned by supervisor
• Provides basic legal support services preparing and typing legal documents and filing
• Acts as a primary phone contact for the legal department

Education & Experience:

• High School Diploma or GED
• 2-4 Years of related experience
• Minimum of 2 years legal assistant work experience or administrative experience in a banking or corporate environment or legal office is required
• Knowledge of departmental policies procedures and areas of the organization is preferred
• Advanced proficiency with basic office equipment such as personal computers fax machines copiers and telephone systems with excellent knowledge of Microsoft Word Excel PowerPoint and Access
• Must have excellent typing and transcription skills
• Excellent interpersonal organizational verbal and written communication skills are necessary
• Detail-oriented highly motivated and adaptable
• Must exercise sound judgment and maintain confidentiality of records and information
• Must have excellent Customer service orientation

Preferred Qualifications:

• Experience interpreting and reviewing subpoena requests
• Strong background in communicating with external requesting attorneys and agencies
• Ability to ensure that the Bank complies with relevant laws and regulations while efficiently responding to legal inquires
• Experience handling a high volume of incoming subpoenas and requests
• High attention to detail reviewing subpoena productions and applying necessary redactions
• The ability to manage competing priorities
• Experience staying up to date on new policies procedures and escalation processes
• Strong organizational and clerical skills
• Proficient with the Microsoft Office Suite of products
• Prior subpoena experience

Customer Accountabilities:

• Understands and supports the Banks Customer Service Strategy
• Considers the impact of decisions on the well-being of TD its Customers and stakeholders
• Provides the highest level of Customer service when dealing with internal partners vendors or our Customers - WOW at every opportunity
• Models quality service delivery at every interaction
• Leads and contributes to the ongoing improvement of the partner/Customer experience within the team

Employee/Team Accountabilities:

• Be engaged in advancing and sustaining a unique inclusive culture that reflects TDs diversity agenda and creates an extraordinary employee experience
• Participates fully as a member of the team and contribute to a positive work environment
• Ensures ongoing communication with the team on the status / progress of projects and issues / points of interest
• Actively shares information and knowledge and proactively learn from the expertise of others

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel Occasional
• International Travel Never
• Performing sedentary work Continuous
• Performing multiple tasks Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds Occasional
• Sitting Continuous
• Standing Occasional
• Walking Occasional
• Moving safely in confined spaces Occasional
• Lifting/Carrying (under 25 lbs.) Occasional
• Lifting/Carrying (over 25 lbs.) Never
• Squatting Occasional
• Bending Occasional
• Kneeling Never
• Crawling Never
• Climbing Never
• Reaching overhead Never
• Reaching forward Occasional
• Pushing Never
• Pulling Never
• Twisting Never
• Concentrating for long periods of time Continuous
• Applying common sense to deal with problems involving standardized situations Continuous
• Reading writing and comprehending instructions Continuous
• Adding subtracting multiplying and dividing Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we strive to make every interaction product and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to foster deeper relationships ensure disciplined execution and build a simpler faster banking experience. TD is deeply committed to being a leader in client experience that is why we believe that all colleagues no matter where they work are client facing. Together we are reimagining what banking can be for our clients colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g. eligibility for cash and/or equity incentive awards generally through participation in an incentive plan) and several other key plans such as health and well-being benefits savings and retirement programs paid time off (including Vacation PTO Flex PTO and Holiday PTO) banking benefits and discounts career development and reward and recognition. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If youre passionate about helping clients and building deep lasting relationships TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

Were committed to your success and foster a respectful workplace where diverse perspectives are valued everyone has fair opportunities to grow and you can unlock your full potential to achieve your career goals. Here at TD we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability status as a protected veteran or any other characteristic protected under applicable federal state or local law.

If you are an applicant with a disability and need accommodations to complete the application process please email TD Bank US Workplace Accommodations Program at . Include your full name best way to reach you and the accommodation needed to assist you with the applicant process.