Sr Product Designer

ABOUT THE ROLE

Lets build a beautiful product together

We are building infrastructure and tools that power real-time AI voice agents used by fast-growing companies. Design quality matters hereevery interaction happens in real time under pressure with real users.

As a Product Designer youll own end-to-end product design across core user workflows. Youll work directly with founders engineers and customers to shape features from first principlesnot just polish UI after decisions are made.

This is a high-ownership role with real influence over product direction UX quality and design standards.

KEY RESPONSIBILITIES

• Own the product experience end-to-end from early concepts and PRDs to polished shipped features used by real customers in high-stakes real-time scenarios.

• Shape how users interact with AI voice agents turning complex technical workflows into clear intuitive and human experiences.

• Work side-by-side with engineers and founders to define refine and ship features ensuring design intent and quality are preserved all the way to production.

• Be the voice of the user conduct customer interviews gather feedback and translate real user pain points into thoughtful design solutions.

• Proactively raise the UX bar by identifying friction inconsistencies and opportunities across the product and driving improvements from idea to launch.

• Build and evolve Retells design system setting standards for consistency scalability and craftsmanship as the product and team grow.

• Hold a high bar for craft and quality sweating the details and refusing to compromise on clarity usability or polish.

• Influence product direction through design contributing strong opinions clear rationale and taste-driven decisions that shape what we build next.

YOU MIGHT THRIVE IF

• Have 5 years of experience as a Product Designer working on shipped products.

• Have a strong user-centered design background (HCI design or equivalent experience).

• Have excellent product taste and a strong sense of usability hierarchy and visual clarity.

• Are detail-oriented and care deeply about polish and consistency.

• Enjoy working closely with engineers PMs and founders to shape product direction.

• Are comfortable operating in a fast-moving startup environment with ambiguity.

• Enjoy owning problems end-to-end rather than working within a narrow design scope.

• Care deeply about building products that are easy to use and delightful.