Computer Support Technician

Glassboro Public Schools is seeking qualified candidates for a Full Time Computer Technician. This is a twelve-month position that reports to the Director of IT . As a computer technician you must be well-versed in computer systems and network functions. The ideal candidate will be able to work diligently independently professionally and accurately and will possess great problem-solving abilities to fix issues and ensure functionality.

Responsibilities include but are not limited to:

• Provide hardware and software support to all schools on multiple platforms including desktop PCs laptops Chromebooks Apple devices and other equipment and peripherals (phones projectors printers SMART boards etc.)
• Perform regular endpoint upgrades to ensure systems remain updated
• Troubleshoot system failures or bugs and provide solutions to restore functionality
• Ability to physically repair PCs and Chromebooks as needed
• Experience with LAN/WAN Networks
• Documentation of repairs and fixes in our ticketing system
• Maintain Active Directory MS Office and Google accounts for staff and students
• Offer timely technical support and teach users how to utilize computers correctly
• Assist and maintain device inventory
• Proven experience as computer technician or similar role
• Thorough knowledge of computer systems and IT components (Windows and Chrome OS)
• Good knowledge of internet security and data privacy principles
• Excellent troubleshooting skills
• Ability to learn and be taught necessary skills
• Very good communication abilities
• Ability to research and test solutions thoroughly
• Comfortable speaking to technical support as needed
• Exceptional organizing and time-management skills
• Ability to lift 50 lbs. or more and climb a ladder
• Associates in computer science engineering or relevant field
• Relevant certifications (e.g. CompTIA A) will be an advantage but not a requirement
• Criminal History background check required
• May be required to stay 1 - 2 days a month for after school for special events and board meetings
• Reliable Transportation

TERMS OF EMPLOYMENT:

This is a twelve (12) month position with salary and contract terms to be negotiated with the Superintendent and the Board of Education.

EVALUATION:

Performance in this position will be evaluated annually in accordance with provisions of the Boards policy on evaluation of personnel.

BENEFITS

Health Insurance Dental Insurance and Vision reimbursement available

GPSD communicates information regarding the hiring process via email. Please be aware that the District is not responsible for messages blocked by your email an effort to allow our emails through your personal spam filter you can add the email to your safe senders list.

GPSD provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color ethnicity religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression immigration status association with a group with one or more actual or perceived characteristics or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training. The Title IX Coordinators contact information ext. 6305 or by mail 560 Bowe Blvd Glassboro NJ 08028. It is the policy of GPSD to maintain a drug-free workplace. If needed individuals protected by the Americans with Disabilities Act (ADA) may request accommodation.

Required Experience:

IC