Transaction Coordinator

Santa Barbara Office

Job Location:

Santa Barbara County, CA - USA

Monthly Salary: Not Disclosed

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

Transaction Coordinator

The Transaction Coordinator is responsible for providing sales support to senior sales staff including phone support deal coordination problem resolution and assistance in inventory procurement. This role serves as a liaison between sales representatives and shipping receiving accounting and other internal departments. This individual must also be able to assist customers with invoicing shipping or product return questions.

What youll be doing:

Answering telephone in a responsive energetic and professional manner.
Prioritizing customer requests between those for the salesmen and those that need to be forwarded to another resource within the organization
Providing researching and communicating the tracking numbers for packages to customers
Purchasing products (given general guidelines from salesmen) for specific deals.
Processing sales transactions and following through on every related issue from the point of shipping to the final customer follow up on satisfaction.
Assist customer with problem resolution for items not received damaged items or items to be returned.
Maintaining cursory knowledge of the companys products and services
Other duties as assigned

What were looking for:

1 years of sales support experiences.
Business level of written and verbal communication skills in English
Proficient in Microsoft Office products including Word Excel and Outlook
Must be detail oriented and possess excellent follow-through skills.
Proficient in MS Word MS Excel Outlook and PowerPoint.
Organize and prioritize tactical work and strategic projects to meet deadlines.
Excellent knowledge of Curvature policy and procedures.

Bonus Points:

Experience with Oracle is a plus

Education:

Bachelors Degree required.

Travel:

Required Experience:

Transaction CoordinatorThe Transaction Coordinator is responsible for providing sales support to senior sales staff including phone support deal coordination problem resolution and assistance in inventory procurement. This role serves as a liaison between sales representatives and shipping receiving...