Vans Manager, CRO & Digital Experience

Vans is the original brand rooted in the authentic lifestyle of skateboarding. We are driven by our mission to inspire and empower everyone to live Off The Wall embracing the youthful spirit of freedom non-conformity and relentless progression. Yesterdays Off The Wall moment is todays new normal and at Vans we believe in constantly outdoing ourselves. Together with our communities across the globe our vision is to push culture forward because we believe that the pursuit of progression never ends. We are constantly inspired by the future generation of positive catalysts within our community.

So before we get to the job details take a minute to learn a little more about us our values and our culture. If you can see yourself working side-by-side with a team of people who think and live Off the Wall Vans just may be the place for you.

To learn more about our values and our culture visit Vans Careers or .

What will you do

The Manager CRO & Digital Experience leads the strategy and execution of conversion rate optimization and digital experience design across the eCommerce journey. This role owns end-to-end experimentation (A/B and multivariate testing) using data consumer insights and UX best practices to continuously improve site performance and customer experience.

Reporting directly into the Head of eCommerce for the AMER Region this role partners closely with Digital Technology Analytics UX Marketing and Site Merchandising. This leader translates insights into scalable testing roadmaps and high-impact design solutions - driving measurable gains in conversion engagement and revenue while elevating the overall digital brand experience. This is a hybrid role working 3 days/week in our Costa Mesa CA headquarters.

Lets break down that day-in-the-life a bit more.

• Own the experimentation lifecycle: Lead end-to-end A/B and multivariate testing from hypothesis development through execution analysis and rollout.

• Build and prioritize testing roadmap: Develop a data-driven roadmap aligned to business goals consumer insights and revenue opportunities.

• Optimize the digital customer journey: Identify friction points across the funnel and deliver actionable recommendations to improve conversion and engagement.

• Elevate digital design and UX: Guide the creative direction and usability of the eCommerce experience ensuring intuitive high-quality on-brand consumer interactions.

• Translate insights into design solutions: Partner with UX/UI content and development teams to design and implement test variations and experience enhancements.

• Drive personalization strategy: Develop segmentation and personalization approaches that tailor experiences to key consumer cohorts.

• Lead cross-functional alignment: Collaborate with marketing merchandising analytics and technology teams to integrate CRO into campaigns and broader digital roadmap.

• Deliver performance insights: Establish reporting cadences and communicate test results learnings and recommendations to stakeholders and leadership.

• Ensure technical execution excellence: Oversee testing tools tagging QA and platform integrations to ensure accuracy and scalability.

• Champion experimentation culture: Embed a test-and-learn mindset across the organization driving continuous improvement and measurable ROI.

What do you need to succeed

We all have unique skills that we bring to work and celebrate every day. For this role there are foundation skills youll need to succeed and excel. Additionally while formal education in a related field is great to have we are most interested in your 5-7 years of experience and professional achievements.

The foundation skills you will need in this position are:

• CRO & experimentation expertise: Strong command of A/B testing multivariate testing and structured experimentation frameworks.

• Data-driven decision making: Ability to analyze user behavior and translate data into clear actionable insights and recommendations.

• UX & digital design fluency: Deep understanding of user-centered design usability principles and digital content execution.

• Ecommerce & funnel knowledge: Expertise in site performance drivers conversion levers and customer journey optimization.

• Technical acumen: Experience with testing platforms (e.g. Optimizely) analytics tools (GA4 Quantum Metric) Figma and basic front-end (HTML/CSS).

• Cross-functional leadership: Proven ability to influence and collaborate across design tech marketing and merchandising teams.

• Storytelling & communication: Strong ability to present insights design rationale and recommendations to stakeholders at all levels.

• Program & roadmap management: Skilled at prioritizing initiatives managing multiple workstreams and delivering against deadlines.

• Growth mindset: Curiosity and continuous improvement orientation with a focus on driving measurable business impact.

Now WE have a question for YOU.

Are you in

Hiring Range:

Incentive Potential: This position is eligible for additional compensation awards that may include an annual incentive plan sales incentive orcommissionpotential. Specific details of the additional compensation eligibility for this position will be provided during the recruiting and interview process.

Benefits at VF Corporation: You can review a general overview of each benefit program offered including this years medical plan rates on and by clicking Looking to Join VF Detailed information on your benefits will be provided during the hiring process.

Please note our hiring ranges are determined and built from market pay determining the specific compensation for this position we comply with all local state and federal laws.

At VF we value a diverse inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individuals race color sex gender identity gender expression religion age national origin or ancestry citizenship physical or mental disability medical condition family care status marital status domestic partner status sexual orientation genetic information military or veteran status or any other basis protected by federal state or local laws. If you require accommodations during the application process please contact us at . VF will provide reasonable accommodations for qualified individuals to the extent required by applicable law.

Pursuant to all applicable local Fair Chance Ordinance requirements including but not limited to the San Francisco Fair Chance Ordinance VF will consider for employment qualified applicants with arrest and conviction records.