TruGreen accepts applications on an ongoing basis.

Job Description

Overview
The Website Design Specialist supports the development design and optimization of the companys digital experiences primarily Web. This role focuses on executing UX/UI design work maintaining design systems improving user journeys and assisting with website enhancements that deliver intuitive engaging and consistent interactions.
This position partners closely with Brand Content Customer Care Development Teams and Agency Partners to bring user-centered design solutions to life. The Specialist contributes research insights designs components and layouts supports experience testing and ensures all digital touchpoints meet brand accessibility and UX standards.

Key Responsibilities

1. UX/UI Design Execution

• Create wireframes low to midfidelity prototypes visual layouts and page designs based on defined requirements briefs or strategic direction.

• Apply user-centered design principles to improve clarity usability and overall site experience.

• Translate business needs and content requirements into intuitive digital interfaces for desktop and mobile.

• Collaborate with development to ensure designs are implemented accurately and meet intended UX goals.

2. Experience Support & Optimization

• Assist with user journey mapping task flow diagrams and competitive audits.

• Help identify friction points and improvement opportunities across key funnels driving conversion.

• Support A/B testing and user testing initiatives by preparing designs documenting observations and analyzing user behavior data with guidance.

• Participate in QA for new features or page releases to ensure UX and visual consistency.

3. Design System & Standards Maintenance

• Maintain and update components patterns and documentation within the digital design system.

• Ensure consistency in spacing typography iconography and interaction patterns across digital surfaces.

• Support the governance of UX and brand standards helping teams apply guidelines across content and creative assets.

4. Research & Insights Support

• Assist in gathering insights from analytics heatmaps user feedback and usability studies and help translate findings into creative recommendations for improving user experience.

5. CrossFunctional Collaboration

• Work closely with the Director of Website Strategy & Ecommerce to align designs with strategic initiatives and performance goals.

• Partner with content brand and development teams to bring new designs templates and site components to life.

Qualifications

• Demonstrated experience (3 years) in UX/UI design digital design or website experience roles supported by portfolio work.

• Proficiency with design tools such as Figma Sketch Adobe XD or similar.

• Basic understanding of UX principles responsive design and accessibility guidelines (WCAG).

• Experience building wireframes prototypes and visual layout designs.

• Familiarity with CMS environments and how designs translate into front-end development.

• Meticulous attention to detail and a passion for digital experience and user-centered design.

• Excellent communication skills and comfort working in fast paced cross-functional team settings.

Key Competencies

• User-first mindset

• Strong visual and interaction design sensibilities

• Collaborative and eager to learn

• Detail-oriented with solid organizational skills

• Comfortable balancing multiple design tasks

• Proactive in identifying experience improvements

Ability to speak read and write fluently in English is required.

You MUST BE physically located in the United States while performing this job.

TruGreen is proud to affirm our commitment to hiring veterans. We recognize and appreciate the exceptional skills dedication and leadership that veterans bring to the workforce. By fostering an inclusive and diverse environment we aim to leverage the unique experiences of veterans creating a richer more dynamic workplace.

Pay Ranges

This range is based on the qualifications necessary for the position including experience training and other considerations permitted by that may be used when making an offer may include a candidates skills experience and geographic location the expected quality and quantity of work and internal pay alignment as needed. Most candidates will start in the bottom half of the pay upper end of the range will generally be reserved for candidates with extensive employees pay history will not be a contributing factor where prohibited by local addition to monetary compensation we offer benefits including Medical/Dental/Vision insurance and Company-matching 401(k) in addition to other programs and perks.

TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.

We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities. To learn more please visitEEOC/EEO TruGreen ().

California Residents: When you express interest in or apply for a job with TruGreen Limited Partnership we collect personal information about you potentially including personal identifiers contact information protected classifications pre-hire information professional or employment-related information education history and/or medical information for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records) pre-employment drug testing and references.

Massachusetts Residents: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

TruGreen performs pre-employment testing.

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