Financial Counselor – Jobs Plus

Job Overview:

Department: Jobs Plus

Work Schedule: Mon Wed Thu Fri 10 am- 6 pm Tue 11 am 7 pm Regular Full Time

Pay Type: $60000 - $65000 yearly commensurate with experience

Exemption Status: Non-Exempt

Location: Fully onsite in the Lower East Side

Start Date: July 1 2026

Organizational Overview:
Henry Street Settlement opens doors of opportunity to enrich lives and expand human progress for Lower East Side residents and other New Yorkers through social services arts and health care programs. Building on its 130year legacy of innovation and effective programming Henry Street offers more than 50 programs and is one of New York Citys largest social service agencies.

Position Overview:

Henry Street Settlement is seeking a dynamic and mission-driven Financial Counselor to support the Jobs Plus Program in Manhattans Lower East Side (LES) a place-based workforce initiative designed to increase employment earnings and financial stability among NYCHA residents. The Financial Counselor plays a critical role in advancing financial capability asset building and long-term economic mobility through individualized coaching group workshops and strategic partnerships.

Qualifications

Minimum Qualifications

• Bachelors degree and 2 years of experience in community-based work financial counseling workforce development or related field; OR
• High school diploma/equivalent and 6 years of relevant experience; OR
• Equivalent combination of education and experience (minimum 1 year of directly relevant experience required)

Preferred Qualifications

• Experience in financial counseling coaching or financial education
• Background in workforce development case management or human services
• Familiarity with public benefits systems and community resources
• Strong understanding of economic mobility pathways and employment strategies
• Bilingual (Spanish Chinese or Mandarin) strongly preferred

Core Competencies

• Strong interpersonal and coaching skills with the ability to engage in diverse populations
• Ability to manage multiple priorities in a fast-paced community-based environment
• Excellent communication facilitation and relationship-building skills
• High attention to detail and strong organizational capacity
• Commitment to equity economic empowerment and community impact

Additional Information

• This is a grant-funded position with an anticipated end date of June 30 2027
• NYCHA residents are strongly encouraged to apply

Key Responsibilities

Financial Coaching & Case Management

• Conduct comprehensive financial assessments and provide 1:1 coaching to support members in achieving goals related to budgeting credit building savings and debt reduction
• Develop individualized financial action plans and monitor progress toward milestones
• Support members in navigating complex financial challenges (e.g. debt collections student loans wage garnishments)

Jobs Plus Rent Incentive (JPEID)

• Educate participants on the Jobs Plus Earned Income Disregard (JPEID) and its impact on rent stabilization
• Support enrollment tracking and ongoing member engagement in the incentive program
• Reinforce financial behaviors that promote savings and income growth

Benefits Access & Financial Stability

• Utilize tools such as ACCESS NYC to assess eligibility and connect members to public benefits (SNAP cash assistance healthcare etc.)
• Provide guidance on NYCHA policies (ACOP) rent calculations and recertifications
• Assist members in resolving tenancy or financial-related issues in coordination with property management

Workshops & Financial Education

• Design and facilitate financial literacy workshops and group seminars
• Deliver curriculum on topics such as banking credit savings and asset-building strategies
• Integrate financial capability into broader workforce programming

Partnership Development & Resource Navigation

• Build and maintain partnerships with financial institutions community-based organizations and city agencies
• Connect members to affordable banking products and financial services
• Coordinate referrals to specialized services (legal business development etc.)

Outreach & Community Engagement

• Conduct outreach within NYCHA developments to promote financial counseling services
• Collaborate with Jobs Plus staff to drive program engagement and participation

Data Reporting & Compliance

• Maintain accurate and timely case notes service data and outcomes tracking in designated systems
• Monitor member progress and ensure accountability toward program goals
• Submit regular reports to program leadership
• Participate in required training through HRA and NYC Office of Financial Empowerment (OFE)
• Any other duties assigned by the Supervisor and program leadership

Essential Physical Job Functions:

• Must be able to work fully onsite in the Lower East Side