Restaurant Supervisor Misono

Misono Restaurant Supervisor

About the Company

Marriott Internationalportfolio of brands includes JW Marriott alongside 29 other Marriott International is the worlds leading global hospitality company with more brands more hotels and more opportunities for associates to grow and succeed.

JW Marriottis part of Marriott Internationals luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if youre happy our guests will be happy. Its as simple as that. Our hotels offer a work experience unlike any other where youll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training development recognition and most importantly a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. Thats The JW Treatment.

About the role

TheMisono RestaurantSupervisorreports directly to the Misono Restaurant Managerand will be required to provide hands on support to the entire front of house team as well as have excellent food and beverage knowledge. You will be accountable for the efficient operation of the high-volume service environment and upholding our premium customer service standards.

Critical responsibilities:

• Ensure staff is working together as a team to ensure optimum service and that guest needs are met.

• Inspect grooming and attire of staff and rectify any deficiencies.

• Complete opening and closing duties including setting up necessary supplies and tools cleaning all equipment and areas locking doors etc.

• Inspect storage areas for organization use of FIFO and cleanliness.

• Complete scheduled inventories and stock and requisition necessary supplies.

• Monitor dining rooms for seating availability service safety and well being of guests.

• Complete work orders for maintenance repairs.

• Assist management in hiring training scheduling evaluating counseling disciplining and motivating and coaching employees

• Welcome and acknowledge all guests according to company standards anticipate and address guests service needs assist individuals with disabilities and thank guests with genuine appreciation.

Successful Candidates will have:

• Previous experience in a supervisory role in a fast-paced and/or premium restaurant/bar environment is highly desirable

• Passion for the industry with a continuous thirst for knowledge

• Excellent customer service skills

• Motivational leadership skills with the proven ability to coach and train your team

• Exceptional grooming standards appropriate for a 5-star environment

• Availability to work across a 7 day a week roster including weekends evenings and public holiday

The Benefits

Enjoy the benefits of:

• Unlimited strategic development and career opportunities

• Generous accommodation and food and beverage discounts including all properties within the Marriott International group

• Recognition programs to keep you motivated

• The best hotel training opportunities provided

• Wellbeing and mindfulness programs to ensure you stay healthy

Important notice for candidates:

Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.

Only apply through official Marriott channels.We dont use any third-party services or platforms for our recruitment other than to advertise roles.

Always double-check the emails you receive.Make sure all communications are being done through official Marriott emails with an @ or @ domain (or one of the other Marriott brands when applying for other Marriott hotels)

We wont ask for payment or personal financial information during the hiring process.If anyone does ask you for this its a scam. Report it immediately.

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.