Clinical Procedure Data Coordinator

Job Title: Clinical Procedure Data Coordinator

FLSA Status: Non Exempt

About us

Physicians East a team of skilled healthcare professionals united to meet the challenge of delivering quality cost-efficient comprehensive healthcare to the people of Eastern North Carolina.

Location & commitments

Full time role based at our Greenville Quadrangle Endoscopy Center location Monday-Friday 8a.m. 5 p.m.

Overtime may be required to ensure patients are taken care tasks are completed and calls are returned in a timely manner.

Supervision Received:Clinical Supervisor or Center Manager

Supervision Exercised:None.

Typical Physical Demands:Requires prolonged standing or sitting. Requires frequent bending stooping or stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard photocopier telephone and other office equipment.

Typical Working Conditions:

Normal office environment

About the role

This employee shall be responsible for obtaining/updating and managing patient health information by phone prior to the date of procedure.

Responsibilities

Makes telephone contact with all patients to confirm appointments for procedures ensure they have prep instructions and understand them and answer questions they may have regarding their procedure.

Completes ProVation MCG pre-call note on all patients which includes but is not limited to documentation of:

• Procedure to beperformed.
• Patient arrival time
• Indication for procedure
• Health history including medical surgical andsocial.
• Current list of medications
• Allergies (meds food latex etc.)
• Answering patient questions

Gives instructions by phone regarding:

• Center location
• Appropriate clothing
• Medications to be taken day ofprocedure.
• Disposition of glasses hearing aids and jewelry
• Transportation requirements
• Bringing inhalers/medications
• Driving
• Pain expectations
• Other instructions as necessary

Give special instructions by phone when appropriate regarding:

• NSAIDS
• FE Supplements
• Aspirin
• Warfarin (Coumadin)
• Herbs
• Diabetes medications
• Blood thinners

Performs other tasks as requested.

Candidate requirements

Licensed Practical Nurse or Certified Medical Assistant

Experiencerequired.

Typing/computer skills

Visual/hearing ability sufficient to comprehend written/verbalcommunication.

Ability to deal effectively withstress.

Affirmative Action/EEO statement

Physicians East P.A.is an equal opportunity employer and will not discriminate against any applicant or employee on the basis of age race color ethnicity religion creed sex (including gender pregnancy sexual orientation and gender identity which includes status as a transgender individual) national origin or ancestry citizenship past current or prospective service in the uniformed services genetic information (including family medical history) physical or mental disability or other legally protected status. Reasonable accommodation will be made for persons with disabilities during the application process and/or at the time of employment. Requests for accommodation should be made to the Human Resources Department as early as possible in the application/employment process. Contact HR Office at or email

Disclaimer

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

Signatures

This job description has been approved by:

Manager Date

HR Date

Employee signature below indicates the employees understanding of the requirements essential functions and duties of the position.

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