Product Sales Support Admin

ARE YOU A CURRENT US FOODS EMPLOYEE PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE

Join Our Community of Food People!

ARE YOU A CURRENT US FOODS EMPLOYEE PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE

Join Our Community of Food People!

We help YOU make it!US FOODSis one of the largest food distributors with a culture and history of promotion from within excellent training programs and a continuous improvement focus.

We are looking for aProduct Sales Support Adminwho relishes the chance to push their potential grow and reap the rewards of joining theUS FOODSfamily.

US FOODShas a lot to offer:

• US FOODSis the company built on YOU Matter where your hard work is rewarded

• We are committed to compensation and benefits that respect and reward our employees for their dedication and hard work.

• Service recognition and employee rewards

• Company with a history of promotion from within and unlimited career growth opportunities with ongoing job skills and leadership development training

• Excellent Leadership

BENEFITS START DAY ONE:medical dental vision 401(k) Plan and Employee Stock Purchase Plan (ESPP) life insurance and paid parental leave.

Schedule: Monday Friday 8 AM - 5 PM

Starting rate- $25 per hour with additional available based on experience

Main Ingredients of the Job!

• Act as the central point of contact for Area hub and market DCs for all internal sales inquiries related to product specifications availability scheduling and substitutions.

• Resolve external customer and internal sales questions in a timely manner typically by phone email text or other necessary means either by determining answer on own or escalating to appropriate division / regional resources or external vendors as required.

• Become subject matter expert in US Foods systems and tools to quickly and accurately answer inquiries including but not limited to Prism SmartDock PIM/EPS.

• Execute sample policy to obtain samples for customers and/or Territory Managers

• Develop and maintain current knowledge and resources to be able to answer questions regarding but not limited to product availability delivery schedule broker contact and line information product information and specification product selection and substitutes.

• Prioritize requests based on urgency and customer status.

• Develop broker and vendor contacts along with using internal resource pool to independently address and follow up on sales inquiries.

• Develop product category knowledge in order to suggest substitute product when necessary.

What you bring to the table

Education/Training:

• High School diploma or equivalent required.

• A college degree or equivalent distribution or food service supply chain experience is required.

RelatedExperience/Requirements:

• Minimum 2 years of purchasing merchandising sales or customer service experience is required preferably in a food service distribution environment.

• PRISM skills preferred.

Knowledge/Skills/Abilities:

• Must be proficient in the use of Microsoft Office especially Microsoft Word and Excel.

• Must be extremely organized analytical and possess highly developed written/oral communication and interpersonal skills.

• Must be external and internal customer service focused.

• Ability to research escalate and follow up on inquiries with a great sense of urgency including times when that communication requires input from internal resources not located in the same building.

• Must have the ability to overcome objections and obstacles with a solution-based attitude.

Your efforts are the foundation that definesUS FOODSsuccess based on our pillars of cultural beliefs work ethic collaborative spirit and service.

BECOME A US FOODS TEAM MEMBER!

Compensation depends on relevant experience and/or education specific skills function geographic location and other factors as applicable by law. The expected base rate for this role is between $25.00 and $30 per hour.

As applicable this role will also receive asappropriate: overtime compensation.

Benefits for this rolemay includehealth insurance pre-tax spending accounts retirement benefits paid time off short-term and long-term disability employee stock purchase plan and life insurance. To review available benefits please click here: depends on relevant experience and/or education specific skills function geographic location and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between

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