Pega Lead System Architect (LSA) – Fiber Operations

MatchPoint Solutions is a fast-growing young energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber Robinhood Netflix Airbnb Google Sephora and more! More recently we have expanded to working internationally in Canada China Ireland UK Brazil and India. Through our culture of innovation we inspire build and deliver business results from idea to outcome. We keep our clients on the cutting edge of the latest technologies and provide solutions by using industry-specific best practices and expertise.

We are excited to be continuously expanding our team. If you are interested in this position please send over your updated resume. We look forward to hearing from you!

Pega Lead System Architect (LSA) Fiber Operations

Remote

6 Months

Pay rate: $55 - $60/hr on W2

As the Pega Architect you will lead the design and implementation of our enterprise-grade Pega Infinity platform. Your mission is to automate the high-stakes processes unique to fiber ISPs: GIS-integrated network planning technician dispatch (Field Service) automated provisioning and hyper-personalized customer retention. You will ensure our in-house builds are scalable adhere to Pega guardrails and integrate seamlessly with our BSS/OSS ecosystem.

• Fiber Workflow Orchestration: Design end-to-end case management for fiber-specific journeys (e.g. Lead-to-Install Service Assurance and Outage Management).
• Guardrail Compliance: Ensure all in-house development maintains a weighted average guardrail score of 90 prioritizing App Studio-first and low-code principles.
• Infrastructure Strategy: Oversee the transition or optimization of Pega on Cloud (AWS/Azure) or Pega Cloud ensuring high availability for 24/7 network monitoring.

• BSS/OSS Integration: Architect robust integrations (REST/Kafka/SOAP) with Billing systems CRM and Network Inventory tools (e.g. Netcracker Amdocs or ESRI ArcGIS).
• Real-Time Provisioning: Build automated handshakes between Pega and network elements to activate ONT/OLT devices without manual intervention.

• In-House Mentorship: Lead a team of Senior System Architects (SSAs) and System Architects (SAs) conducting code reviews and technical grooming.
• Center of Excellence (CoE): Establish an in-house Pega CoE to standardize UI/UX patterns (Cosmos/Constellation) and reusable component libraries.

• Certification: Pega Certified Lead System Architect (PCLSA) is mandatory.
• Experience: 8 years in Pega development with at least 3 years in an Architect role.
• Domain Expertise: Direct experience in Telecommunications or Broadband sectors is highly preferred specifically with the Pega Communications Communications Service Provider (CSP) framework.
• Technical Stack: * Deep knowledge of Pega 8.x/Infinity and Constellation UI.
  • Experience with Decision Management (CDH) for Next-Best-Action marketing in a competitive ISP landscape.
  • Solid understanding of SQL Java and DevOps pipelines (Pega Deployment Manager).

MatchPoint Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.