State Of NY Senior SalesForce Admin in Albany, NY
Albany, GA - USA
Job Summary
Job Title: Senior Salesforce Admin
Duration: 30 Months
Location: Albany NY 12257
Hours Per Week: 40 Hours
Interview Type: In-person
Job Code: HBITS
Duration: 30 Months
Location: Albany NY 12257
Hours Per Week: 40 Hours
Interview Type: In-person
Job Code: HBITS
Scope of Project:
Rent Regulation System Modernization (RRSM)
Salesforce consultant to support new Salesforce solution.
Responsibilities:
Client Interaction & Requirements Gathering:
- Meetings with clients: Participating in discovery sessions status updates workshops and Q&A sessions.
- Gathering business requirements: Eliciting needs from stakeholders through interviews surveys and observation.
- Documenting requirements: Creating user stories functional specifications and process flows.
- Presenting solutions: Explaining proposed Salesforce configurations or customizations to clients.
- Providing updates: Communicating progress challenges and next steps to clients and project managers.
Salesforce Configuration & Development:
- Configuring Salesforce: Setting up objects fields page layouts record types validation rules and automation (Workflow Rules Process Builder Flow).
- Customizing Salesforce: Developing custom components Apex code Visualforce pages or Lightning Web Components (if in a technical role).
- Data management: Importing exporting cleansing and migrating data.
- Building reports and dashboards: Creating and refining reports to meet client reporting needs.
- Testing configurations and code: Performing unit testing integration testing and user acceptance testing (UAT).
- Troubleshooting issues: Investigating and resolving bugs or user-reported problems.
Required/Preferred Skills:
- 84 Months of Experience with Salesforce Sales Cloud and/or Service Cloud configuration and administration
- 60 Months of Experience in design build and deploy custom objects fields page layouts record types validation rules and workflow rules
- 60 Months of Experience Salesforce automation tools such as Process Builder and Flow
- 60 Months of Experience in managing user profiles permission sets roles and sharing settings to ensure data security and access control
- 60 Months of Experience in creating and optimizing reports and dashboards to provide actionable business insights
- 60 Months of Experience in the Salesforce AppExchange and the ability to recommend and integrate third-party solutions
- 60 Months of Experience in Salesforce data management best practices including data loading cleansing and de-duplication
- 60 Months of Experience in Salesforce release cycles and the ability to adapt solutions to new features and functionalities
- 60 Months of Experience with Apex Visualforce and/or Lightning Web Components (LWC) for custom development
- 60 Months of Experience in SOQL and SOSL for data querying