Senior Communications & Marketing Advisor

Background

The Condominium Authority of Ontario (CAO) is a dynamic digital organization that supports the provinces rapidly evolving condominium sector with information education and dispute resolution services.

We value innovation collaboration creativity a get-it-done mindset and embrace modern agile/scrum IT development methodologies and client-focused solutions. Our staff have told us that CAOs culture embraces diversity and provides a collaborative environment where they can learn grow and thrive. We are committed to staff well-being and work-life balance and offer competitive compensation health benefits pension matching and a hybrid work environment. Our office is in heart of Torontos bustling financial district.

The CAO is a delegated administrative authority that supports condo living and enhances consumer protection by providing services and resources that reach all condo communities across Ontario. We are accountable to the government through and Administrative Agreement with the Minister of Public and Business Service Delivery and Procurement. The seven-member board of directors provide strategic guidance and oversight of the organization.

We are an organization driven by our vision mission and values:

• Our Vision: Strong and vibrant condominium communities in Ontario.
• OurMission: Engage and empower Ontarios condominium communities with information education and dispute resolution
• CorporateValues: Innovation trust teamwork value for money integrity fairness
• Team Values: Respect trust diversity collaboration leadership

We value flexibility and have adopted a hybrid work model whereby employees use a combination of working remotely 2 days a week and in the office for 3 days

Role Purpose
Reporting to the Director of Communications & Stakeholder Relations this position is responsible for writing impactful consumer protection content including newsletters social posts speeches reports and presentations. The role will also support ad-hoc stakeholder relations and government relations activities. The successful candidate will demonstrate creativity attention to detail strong project management skills and responsiveness.

Please submit your resume and cover letter by May 27 2026

Responsibilities

• Develop coordinate and advise on an array of print and electronic communications including e-blasts news releases media responses pitched articles speeches key messages presentations and any other public or internal communications products.
• Provide internal communications support to the CEO and Senior Management Team.
• Ensure products are error-free adhere to style guidelines and are in alignment with CAO priorities.
• Distill technical content presenting it in a compelling and simple to understand way.
• Collaborate with co-workers and come up with fresh creative content ideas keeping our audience in mind.
• Support logistics for CAOs in-person and virtual event activities such as participation in trade shows and educational sessions.
• Understand data and leverage it to increase reader engagement and retention.
• Perform ongoing quality control and review of web content and functionality to ensure they meet corporate communications goals and objectives.
• Support stakeholder relations and government relations activities as needed.
• Manage projects for a multitude of channels and audiences.
• Advocate for plain language writing through the organization.
• Support the content development of the CAOs annual Strategic Business Plan and Annual Report.
• Other duties as assigned.

What You Bringto the Team:

• University degree or diploma in a related field or an equivalent combination of education and experience
• At least five years working ina related field with public affairs experience preferred.
• Exceptional editingand writing skills.
• Comfort workingwith a written and visualstyle guide.
• Demonstratedtime management skills.
• Ability to work individually as well as part of a team.
• Ability to prioritize and manage conflicting demands.
• Advancedproficiencyin MS OfficeCanva Hootsuite.
• Bilingual (English/French) an asset.
• Adobe Illustrator/InDesign an asset.

What We Offer:

• Base Salary - CAD annually
• Two work from home days per week with 3 days in-office
• Comprehensive health coverage plan that includes medical dental and vision
• Vacation paid personaltimeand sick days
• Company-sponsoredevents
• Matching RRSP/TFSA contribution
• Employee gym and bike-share discounts
• Professional learning and development opportunities

Recruitment Process

We thank everyone for their interest in joining our team but due to the high volume of applications receivedwewill only be contacting candidates whose skills experience and qualifications best meet the requirements of the position. When contacted candidates will be provided with an overview of the various elements of the selection process; such as test and skill communication to applicantsregardingthis job posting including an invitation to complete skills assessments and/or a job interview if applicable will be made through email. Candidates are encouraged to regularly check their selected before you start with CAO all employment is subject to background and reference checks.

DISCLAIMER

We thank everyone for their interest in joining our dynamic team but due to the volume of applications only those qualified will be contacted.

CAO is an equal opportunity employer encouraging workplace diversity. All qualified individuals will be considered without regard to race national origin gender identity/expression age religion disability sexual orientation marital status or any other characteristic protected by law.

CAO welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Required Experience:

Senior IC