Personal Lines CSR
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Job Location:
Livonia, MI - USA
Yearly Salary:
$ 40000 - 45000
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Description
Customer Service Representative (CSR) / Licensed Insurance CSR
Job Summary
Seeking a motivated and customer-focused individual to join a team as a Customer Service Representative (CSR) with Sales Ability or a Licensed Insurance CSR. The ideal candidate will have a strong background in personal lines insurance excellent communication skills and a passion for delivering exceptional service while identifying opportunities for cross-selling and new business development.
Compensation Package
- Base Salary: $40000$45000 annually commissions
- Competitive benefits package paid time off professional development opportunities etc.
Responsibilities
- Provide exceptional service to Personal Lines and Small Commercial accounts.
- Handle inbound calls walk-ins and referrals with professionalism and efficiency.
- Quote and service insurance policies for clients.
- Cross-sell and write new business to meet sales goals.
- Build and maintain strong relationships with clients to ensure satisfaction and retention.
- Collaborate with team members to support overall business objectives.
Qualifications/Requirements
- Licenses/Designations:
- Property & Casualty (P&C) License required or preferred (willing to sponsor the right candidate).
- Life & Health License is a plus.
- Bilingual candidates are highly desirable.
- Experience:
- Personal Lines insurance experience is required.
- Strong CSR/service background preferred over a pure producer background.
- Technical Skills:
- Proficiency in Applied Epic software is preferred.
- Soft Skills:
- Customer service mindset.
- Strong sales ability and cross-selling skills.
- Team-oriented attitude.
- Excellent relationship-building and networking abilities.
- Strong verbal and written communication skills.
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About Company
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