Associate Client Consultant CC
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Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Description Client Consultant
We are looking for client-focused and analytical professionals to join the Client Services team as Client Consultants.
In this role you will work closely with global clients stakeholders and internal teams to provide consulting operational support issue resolution and client relationship management across Confluence products and services.
The ideal candidate will possess strong communication skills stakeholder management abilities and a consultative approach to managing client requirements and delivering high-quality service experiences.
What You Will Do
You will:
- Act as a primary point of contact for clients and manage day-to-day client engagement activities.
- Understand client requirements and provide consulting support aligned with business objectives.
- Coordinate with internal teams to resolve operational reporting and product-related queries.
- Support client onboarding implementation and ongoing service delivery activities.
- Manage escalations issue tracking and timely resolution of client concerns.
- Prepare operational reports client updates dashboards and service documentation.
- Collaborate with cross-functional global teams to ensure seamless client experience and delivery.
- Identify opportunities for process improvements and enhanced customer satisfaction.
Skills & Expertise Required
You should have experience with:
- Client servicing and stakeholder management
- Financial services or investment management operations
- Analytical problem-solving and issue resolution
- Reporting documentation and operational coordination
- Managing multiple priorities in a fast-paced environment
- Strong verbal and written communication skills
- Microsoft Excel and reporting tools
Aeries Technology is a Nasdaq listed global professional services and consulting partner headquartered in Mumbai India with centers in the USA Mexico Singapore and Dubai. We provide mid-size technology companies with the right mix of deep vertical specialty functional expertise and the right systems & solutions to scale optimize and transform their business operations with unique customized engagement models. Aeries is Great Place to Work certified by GPTW India reflecting our commitment to fostering a positive and inclusive workplace culture for our employees. Read about us at
Required Experience:
IC
About Company
About Business Unit Corporate BU About Us Aeries Technology is a Nasdaq listed global professional services and consulting partner, headquartered in Mumbai, India, with centers in the USA, Mexico, Singapore, and Dubai. We provide mid-size technology companies with the right mix of dee ... View more
