Business Operations Analyst

Business Operations Analyst
Pay Rate: $28.00 per hour
Hours: Full-time

Overview

Beaird Group helps clients drive efficiency growth and profitability through accurate data gathering thoughtful analysis and practical recommendations. We are currently seeking a full-time Business Operations Analyst to support WMRA accounts through invoice processing proposal validation rebate research reporting support and service inquiry resolution.

This opportunity is ideal for someone who enjoys analytical problem-solving working with detailed information and supporting operational processes in a fast-paced environment. The Business Operations Analyst plays a critical role in ensuring financial accuracy data integrity and timely client support within a high-volume service-driven environment.

The position combines transactional responsibilities with project-based work and requires strong analytical skills exceptional attention to detail and the ability to manage multiple priorities while adapting to evolving processes and limited documentation.

Key Responsibilities

Process and validate invoices to ensure accuracy completeness and alignment with service agreements

Identify rebate discrepancies and coordinate corrections with internal teams

Manage a shared service inbox and respond to client and internal inquiries related to billing reporting and account activity

Work with bid partners and Sales team members to compile and format recycling proposals for new and existing National Account customers

Research and resolve vendor payment discrepancies that do not align with National bid agreements

Investigate service issues by reviewing account data service agreements and system records to determine root cause and resolution

Partner with internal teams to resolve discrepancies and ensure accurate account handling

Maintain detailed documentation and tracking related to inquiries resolutions and financial adjustments

Support recurring and ad hoc reporting related to billing rebates and service performance

Assist with data validation and reconciliation efforts across multiple systems

Contribute to process improvements that enhance accuracy efficiency and turnaround time

Qualifications

Bachelors degree preferred

Strong written and verbal communication skills

Intermediate Microsoft Excel skills including formulas data validation and basic analysis

Strong attention to detail with a focus on accuracy and accountability

Ability to manage multiple priorities and meet deadlines in a fast-paced environment

Strong problem-solving and analytical skills

Comfortable working across multiple systems and platforms

Ability to work independently while collaborating with cross-functional teams

Ability to maintain a high level of performance in a remote work environment

Preferred Experience

2 years of experience in billing invoicing rebate management or financial operations support

Experience working in a shared services or high-volume transactional environment

Familiarity with service request or ticketing systems

Experience with data reconciliation financial validation or reporting support

Exposure to operational or project-based work across multiple departments

Physical Requirements

Ability to work at a computer for extended periods of time

Ability to communicate effectively through phone video and written communication

Ability to manage multiple systems and detailed information simultaneously

Ability to work independently in a remote environment

Ability to perform the essential functions of the position with or without reasonable accommodation

Benefits

Beaird Group offers competitive compensation along with medical dental vision 401(k) participation with employer matching paid leave flexible work arrangements and additional voluntary benefit options.

Equal Employment Opportunity Statement

Beaird Group is committed to creating a collaborative and inclusive workplace. We are an equal opportunity employer and consider all qualified applicants without regard to race color religion sex national origin age disability veteran status or any other protected status under applicable law.