Information Delivery & Technology Manager

JOB DESCRIPTION:

About the job

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare with leading businesses and products in diagnostics medical devices nutritionals and branded generic medicines. Our 115000 colleagues serve people in more than 160 countries.

Working at Abbott At Abbott you can do work that matters grow and learn care for yourself and your family be your true self and live a full life. Youll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution Tuition reimbursement the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelors degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity working mothers female executives and scientists.

The Opportunity This position works out of our Abbott Park : Lake County IL (other locations: Santa Clara CA Alameda CA Chicago IL Plymouth MN or St. Paul MN)

Job Description

The Information Delivery and Technology Manager leads the technology enablement of the Abbott Research Center (ARC) Abbotts corporate library . This role is responsible for the integration operation and ongoing support of library technologies that enable enterprisewide access to licensed information resources published research and data services.

The position partners closely with ARC research teams internal customers and corporate IT to ensure reliable compliant delivery of information and insights. The manager oversees enterprise SaaS platforms and licensed data services supports analytics and reporting capabilities and contributes to the responsible adoption of emerging technologies including AIenabled information retrieval within a regulated environment. The role directly manages two employees.

Key Responsibilities

• Manage the technology ecosystem supporting ARC including enterprise SaaS platforms and licensed data services
• Collaborate with ARC managers individual contributors and internal customers to support delivery and integration of published research data and insights into business and research workflows
• Lead system integrations including APIs between library systems supplier systems and services and internal enterprise systems
• Oversee authentication and access management for licensed information resources including single signon and proxy
• Resolve complex access authentication and vendor system issues
• Serve as the primary liaison between ARC and corporate IT ensuring alignment with enterprise standards security and governance
• Partner with crossfunctional teams and vendors to support projects enhancements and system changes
• Maintain and support ARCs Power BI reporting environment to enable usage analysis licensing insights and operational decisionmaking
• Support evaluation and phased adoption of emerging technologies including AIenabled tools in a riskaware and compliancefocused manner
• Manage coach and develop two employees and promote effective collaboration across ARC

Key Skills

• Experience with enterprise SaaS platforms and licensed data services
• Experience with system integration concepts including APIs and data workflow especially regulatory workflows
• Experience with authentication and access management (SSO proxy)
• Experience producing and maintaining artifacts to satisfy enterprise IT governance risk and compliance requirements.
• Ability to troubleshoot and resolve complex technical and access issues
• Strong collaboration skills
• Clear communication and writing skills including translating technical concepts for nontechnical audiences
• Sound judgment strong prioritization skills and ability to perform effectively under pressure
• Experience with Power BI and related analysis tools (e.g. Excel Power Query); familiarity with broader data analysis principles
• Familiarity with scientific patent and news information sources and research workflows
• Customerfocused mindset with high professionalism and accountability

Qualifications Required

• Bachelors degree in information science Library Science Computer Science Information Systems or a related field with 5-7 years of job experience
• Prior people management or team lead experience

Qualifications Preferred

• Masters degree in Library or Information Science Computer Science Information Systems or a related field
• Experience in healthcare research or other regulated environments
• Experience with AIenabled search and retrieval tools
• SharePoint development/administration experience
• Background in library or information services

The base pay for this position is

In specific locations the pay range may vary from the range posted.

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Manager