Benefits:
- 401(k)
- 401(k) matching
- Company parties
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Company Vision & Core Values
Who we are shows up in everything we do. Even our quiet actions speak as loudly as the words we share. When we think about who our team is and what that feels like the following core values come to mind: Warrior Spirit Radical Self-Responsibility Collaborator Self-Starter and Understanding. We have relentless drive grit and a desire to grow. We never quitand that mindset fuels our pride in doing hard things and pushing through challenges. Our team members take full ownership of their outcomes the wins the misses and the lessons. We dont blame or deflectwe step up and stay present. Holding ourselves accountable to our team and ourselves is just something that we do. For us alignment and connection are created through trust and collaboration. Our humor and humanity keep us grounded while we deliver excellence together. We dont wait to be told what to dowe go for it. Our curiosity proactiveness and solution-oriented mindset push us to constantly improve our processes products services and self. We truly seek to see and hear our teammates clients and community.
We believe the best outcomes come from empathy clarity and curiosity before action. When we think of an AlphaGraphics of West Houston team member we think of a bad-ass who embraces their humanity with bravery and vulnerability.
Position Overview
As an established leader in the Printing Design and Shipping industries our mission is to partner with small businesses and consumers to provide high-quality solutions that make life easier. Our tight-knit team in West Houston is actively seeking a Customer Service & Data Entry Specialist to join us full-time. This role is central to maintaining accurate records entering and processing customer data and ensuring that every detail meets company standards. Accuracy speed and a collaborative spirit are essential.
What We Expect of You
- Accurately input and maintain customer data orders and service information in company systems with high attention to detail.
- Serve as the primary internal representative of the organization ensuring customer needs are met promptly and correctly.
- Communicate customer requirements clearly to the support team in accordance with company policies and procedures.
- Verify data for accuracy completeness and consistency before final processing or distribution.
- Respond to customer inquiries via phone email or in person regarding orders invoices or service requests.
- Determine and record charges for services requested collect deposits or payments and arrange for billing as needed.
- Collaborate with the team to continuously identify process improvements that enhance efficiency and customer satisfaction.
What You Bring to the Table
- 12 years of data entry or customer service experience (print industry experience preferred).
- Proven ability to enter data quickly and accurately while maintaining focus and precision.
- Experience with PrintSmith or other print management software a plus.
- Excellent written and verbal communication skills.
- Ownership mindset with the ability to take initiative and follow through.
- Strong problem-solving and critical thinking abilities.
- Team player who uplifts others contributes positively to company culture and maintains a sense of humor under pressure.
Apply today!
Compensation: $16.72 per hour
At AlphaGraphics we offer careers for everyone! Whether you are just starting out looking for that next great growth opportunity or seeking a change we have exciting roles to suit you.
We pride ourselves on our training programs in management sales operations print signs design and marketing. Join us with or without experience and we will succeed together as a team!
We invite EVERYONE to apply!
*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview hire manage and pay the employees hired for positions in a specific local location (center) through their specific business.
Required Experience:
IC
Responsive recruiterBenefits:401(k)401(k) matchingCompany partiesEmployee discountsHealth insuranceOpportunity for advancementPaid time offTraining & developmentCompany Vision & Core ValuesWho we are shows up in everything we do. Even our quiet actions speak as loudly as the words we share. When we ...
Benefits:
- 401(k)
- 401(k) matching
- Company parties
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Company Vision & Core Values
Who we are shows up in everything we do. Even our quiet actions speak as loudly as the words we share. When we think about who our team is and what that feels like the following core values come to mind: Warrior Spirit Radical Self-Responsibility Collaborator Self-Starter and Understanding. We have relentless drive grit and a desire to grow. We never quitand that mindset fuels our pride in doing hard things and pushing through challenges. Our team members take full ownership of their outcomes the wins the misses and the lessons. We dont blame or deflectwe step up and stay present. Holding ourselves accountable to our team and ourselves is just something that we do. For us alignment and connection are created through trust and collaboration. Our humor and humanity keep us grounded while we deliver excellence together. We dont wait to be told what to dowe go for it. Our curiosity proactiveness and solution-oriented mindset push us to constantly improve our processes products services and self. We truly seek to see and hear our teammates clients and community.
We believe the best outcomes come from empathy clarity and curiosity before action. When we think of an AlphaGraphics of West Houston team member we think of a bad-ass who embraces their humanity with bravery and vulnerability.
Position Overview
As an established leader in the Printing Design and Shipping industries our mission is to partner with small businesses and consumers to provide high-quality solutions that make life easier. Our tight-knit team in West Houston is actively seeking a Customer Service & Data Entry Specialist to join us full-time. This role is central to maintaining accurate records entering and processing customer data and ensuring that every detail meets company standards. Accuracy speed and a collaborative spirit are essential.
What We Expect of You
- Accurately input and maintain customer data orders and service information in company systems with high attention to detail.
- Serve as the primary internal representative of the organization ensuring customer needs are met promptly and correctly.
- Communicate customer requirements clearly to the support team in accordance with company policies and procedures.
- Verify data for accuracy completeness and consistency before final processing or distribution.
- Respond to customer inquiries via phone email or in person regarding orders invoices or service requests.
- Determine and record charges for services requested collect deposits or payments and arrange for billing as needed.
- Collaborate with the team to continuously identify process improvements that enhance efficiency and customer satisfaction.
What You Bring to the Table
- 12 years of data entry or customer service experience (print industry experience preferred).
- Proven ability to enter data quickly and accurately while maintaining focus and precision.
- Experience with PrintSmith or other print management software a plus.
- Excellent written and verbal communication skills.
- Ownership mindset with the ability to take initiative and follow through.
- Strong problem-solving and critical thinking abilities.
- Team player who uplifts others contributes positively to company culture and maintains a sense of humor under pressure.
Apply today!
Compensation: $16.72 per hour
At AlphaGraphics we offer careers for everyone! Whether you are just starting out looking for that next great growth opportunity or seeking a change we have exciting roles to suit you.
We pride ourselves on our training programs in management sales operations print signs design and marketing. Join us with or without experience and we will succeed together as a team!
We invite EVERYONE to apply!
*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview hire manage and pay the employees hired for positions in a specific local location (center) through their specific business.
Required Experience:
IC
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Job Location:
Monthly Salary:
Not Disclosed
Posted on:
15 hours ago
Vacancies:
1 Vacancy
